NYU Langone is one of the nation's premier academic medical centers that includes five hospitals (Tisch Hospital, Rusk Rehabilitation, Hospital for Joint Diseases, Hassenfeld Children's Hospital of New York, and NYU Lutheran Medical Center) and more than 200 ambulatory locations across the New York metropolitan area. It also includes NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. Our trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research. Learn more about NYU Langone.
We have an exciting opportunity to join our team as a FGP Office Assistant.
In this role, the successful candidate Responsible for performing general/standard clerical functions (filing, sorting mail , answering telephone, photocopying, etc) and other office related procedures for the fertility center Solves routine problems to complete a specific task, application of narrow, routine and standard office methods. Greets, assists and directs patients in a timely and controlled manner. Acts as the point of contact for patients and staff over the course of the shift.
Answer telephone and direct calls to appropriate staff within the Fertility Center during shift. Interacts with messages from answering service and call center. Maintains presence at front desk and directs busy patient flow to appropriate areas. Replies to patient enquiries.
Clerical Support - Performs a variety of general clerical functions under direct supervision. Files, performs data entry, scans, fax, prepares routine forms, reviews forms for accuracy and completeness, photocopy and assembles materials. Contacts staff members when needed for patient services.
Mail Distribution Receives, sorts and performs simple screening of mail and send out dated materials and other documentation according to predetermined instructions. Opens, sorts, routes and distributes mail to the appropriate party.
Filing - Sorts, matches, and files documents/data/records in alpha, numeric sequence or subject order as needed according to specific instructions. Scans documents to medical records.
Medical Records retrieval - Prepares medical records requests for mailing. Reviews work for accuracy and completeness.
Reception and direction of patient access within the Fertility Center. Provides a calm and cheerful environment for the patients and family.
Receives deliveries and logs arrivals and distribution of packages for staff.
Other duties as needed.
To qualify you must have a High School Diploma or the equivalent. Previous medical office experience required. Effective oral, written, communication, interpersonal and customer service skills. Knowledge of general /standard clerical office practices. Ability to use standard office equipment including a copy machine, multi-line telephone, fax machine, scanner, ect. Basic computer skills using Microsoft applications - Ability to type, straight data entry and manipulate the Web (internet/intranet) to obtain information. Ability to listen and follow both oral and written instructions. Instructions are provided as guidelines; anything not covered by the specific guidelines is referred to the supervisor. Ability to multi-task, pay attention to details, follow assignments through completion
One year of work experience, preferably in a medical office or related setting preferred or the equivalent combination of education and experience
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Medical Center's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.