Provides Social Services to Elderly & Family Service Department (EFSD) clients, such as screening clients’ eligibilities for social services, assisting them in applying for social benefits, and following up on their application status. Provides translation assistance to EFSD clients. Reaches out and educates clients on social benefits and latest updates. Assists in running health-related evidence-based programs.
1. Provides Social Services to EFSD clients
Screens clients’ eligibilities for social benefits
Assists clients in applying for social benefits
Follows up on clients’ application status and updates clients with their status if needed
Educates clients on social benefits and community resources and refers clients to other programs inside or outside the agency for clients’ special needs
Provides translation assistance to clients
Enters all the above efforts into CASL’s Efforts to Outcomes (ETO) database system and other funders’ database system, and generates reports for program performance evaluation
2. Assists in running health-related evidence-based programs
Promotes health-related evidence-based programs, e.g. Diabetes Self-Management Program to clients in the community
Assists in logistics like room booking, flyers, PSA, recruitment for the evidence-based workshops
3. Educates the public and team members on social benefit latest development
Reaches out to the community to educate and inform seniors on benefit and policy changes by holding workshops, giving talks, writing press articles, flier distribution and preparing Chinese materials
Attends internal and external training to get updates on social benefit changes
4. Attends regular team and case study meetings
5. Attends at least 8 hours of job related training for professional development each year
6. Attends to the Elderly & Family Service Department’s program needs if assigned by the Wellness and Benefit Access Officer.
7. Responds to agency needs by performing assigned tasks which do not fall within the above description. If such tasks are not of a temporary nature, they shall be added to this list of designated job responsibilities.
Bachelor’s degree from an accredited university, preferably in Social Work, Psychology and Human Services.
To have the keen interest to work with the seniors and knowledgeable to the issues related to seniors.
Be able to speak, read, and write Chinese and English. (Cantonese is preferred. Toishanese and/or Mandarin a plus)
Be able use general computer applications for Word Processing and Data Entry purposes, email, as well as internet research.
Chinese American Service League (CASL) is the largest most comprehensive social service agency in the Midwest dedicated to serving the needs of Chinese Americans. We provide child educational services, elder services, employment training services, employment training services, family counseling, and housing/financial education to clients of all ages and backgrounds. If you want to learn more about us, visit http://caslservice.org/