Reporting to the Assistant Dean of Diversity and Inclusion, the Program Coordinator plays a key role in the development, implementation, and administration of diversity and inclusion programs for The Graduate School (TGS). This individual will also travel to various recruiting events and conferences to support the TGS diversity recruitment strategy.
Candidate must possess the ability to work evenings, weekends, and occasionally represent on our Chicago campus as needed in support of office events.
TGS is an evolving, fast-paced school with many new initiatives designed to further its strategic goals of diversifying, serving and engaging its community to strengthen graduate education. TGS looks for individuals that share our values for deep, meaningful collaboration, flexibility and commitment to excellence.
Please Note: Candidate must possess the ability to work evenings, weekends, and occasionally represent on our Chicago campus as needed in support of office events. The Program Coordinator will travel 15% to 20% of the year.
Manages day to day operations with Diversity and Inclusion Department.
Ensures that program/project mission, values, guidelines, policies and procedures are implemented and maintained.
Manages design and development of program databases; compiles and analyzes data; prepares reports.
Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
Communication, Outreach and Recruitment
Develops coordinated, consistent marketing and brand messages.
Incorporates social media and networking into program/project aspects as appropriate.
Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
Manages academic quality and continued growth and expansion.
Identifies and obtains external expertise as needed and works with content experts for current and new programs.
Reviews programs/projects to increase efficiencies to support growth.
Leads program/project updates and improvements.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
1 year program/project administration or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
Commitment to providing a high level of service and working in a collaborative team environment
High degree of professionalism; ability to work with individuals at all levels of the University including undergraduate students through University senior leadership
Strong attention to detail
Ability to handle confidential information with utmost discretion
Excellent interpersonal, oral, and written communication skills
Ability to handle multiple projects and tasks simultaneously, set priorities and meet tight deadlines
Strong analytical, research, and organizational skills
Project management and decision-making skills
Proficiency with Microsoft Office
Adaptable to changing priorities
Strong sense of urgency and initiative
Preferred Qualifications: (Education and experience)
Master’s degree or PhD preferred
Minimum of two years relevant experience working in a university or research environment
Participation in undergraduate diversity pipeline organizations or summer research opportunity programs
Experience with diversity recruitment, grant writing, student mentoring and advising
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highl...y collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.