UnitedHealthcare Community & State, part of the UnitedHealth Group family of companies, is looking for an experienced Business Process Consultant to join our dynamic health plan operations team. Things are exciting at UHG as we are experiencing unprecedented growth and looking for the ideal candidate to fill key supporting role on our team in Richmond, Virginia. The Business Process Consultant position reports directly to the plan Chief Operating Officer and is an individual contributor role responsible for supporting various aspects of our Virginia Medicaid Health Plan implementation. We are seeking strong process - focused staff to assist in new product implementation and oversight. This position will be responsible for monitoring and improving end - to - end business process activities.Join us! There's never been a better time to do your life's best work.(SM)Primary Responsibilities:Create, control and improve end-to-end business processes for projects as assignedLead process design and project implementation teams in process improvement activities; both internal and external to UnitedHealth Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools Create quality reporting, analysis and audits for developing plans and programs to support continuous quality improvement using applicable tools Assist in the creation, implementation and evaluation of Total Quality Management (TQM) programs
Required Qualifications:Bachelor's degree or equivalent experience 5+ years of experience in writing business and / or system requirements and business / finance analysis 3+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines Intermediate level of proficiency with PC - based software programs and automated database management systems required (Excel, Access, PowerPoint)Preferred Qualifications:Bachelor's degree in Business, Finance, Health Administration, related field or equivalent work experience 4+ years of MS Project, Access, Word, Excel, PowerPoint, SharePoint, and Visio Previous experience with SQL and / or other BI reporting tools Previous Healthcare Industry experience Previous Team Lead or Project Lead experience Medicaid, CHIP, long term care and / or government health Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Our mission is to help people live healthier lives and to help make the health system work better for everyone.
- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities.
- We work with health care professionals and other key partners to expand access to quality health care so people get the care t...hey need at an affordable price.
- We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.