No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm) Are you a subject matter expert using Six Sigma methodology to deliver outstanding results? Would you enjoy working in a culture that values integrity, compassion, relationships, innovation and performance? Assist us with strategic initiatives crossing business teams and operating groups as a Six Sigma Black Belt by championing the development and implementation of continuous quality improvement projects as part of our Continuous Process Improvement team. This role is primarily responsible for Health Care domain consulting in the area of process re-engineering. This will be a client interfacing role and would demand candidate to possess excellent client relationship management skills, communication skills, stakeholder management apart from hands on experience of consulting clients on process re-engineering. Consultants in the RE team are required to be highly mobile and deliver significant end-to-end improvements on strategic and operational projects. Primary Responsibilities:Conducts business assessments and discovery to identify top focus areas for clients Lead and participate in high impact re-engineering projects emerging out of discovery assessments or otherwise Lead and drive Discover - Design - Deploy lifecycle of re-engineering projects Set up priorities for process improvements across re-engineering assignments Ensures that re-engineering objectives, specific goals, measures, and metrics are established Adopt, leverage and build re-engineering methodologies and tools to deliver results Works closely with clients, stakeholders and cross functional teams plan and lead projects Ensure timely project communication at all levels of stakeholders and the business organization as appropriate Providing thought leadership to the project team Understanding Corporate score card and critical organizational level financial metrics Developing strategic insights and recommendations on the basis of the research conducted Communicates key lessons learned and best practices from process re-engineering projects and develop case studies to be utilized as re-engineering collaterals Stays up to date in the application of process improvement tools and techniques and relevant benchmarking data for related organizations Share Best practices from within and outside the organization / industry / domain and provide recommendations for implementing them Collaborate with senior leadership in organization-building activities such as response to RFP's / RFI's and growing client accounts, etc.
Required Qualifications:BA/BS degree related field and/or equivalent education and experience Six Sigma experience 2+ years experience in process improvement, quality management, project management and/or business analysis Mastery of Lean Six Sigma tools and methodologies including DMAIC Excellent project management skills in situations that involve cross functional stakeholders and challenges such as scope creep, cultural barriers, tight time lines Excellent analytical skills Ability to review and provide direction on projects/programs using Lean Six Sigma principles and statistics Should be able to guide team in content development for training and other awareness programs Relevant experience in effectively leading and mentoring Black Belt Projects, Organization wide BPMS , Lean deployment Understanding of Financial metrics, calculations and alignment to organization's metrics Strong analytical skills and problem solving approach Ability to identify and deliver new ideas to address key business issues & proactively keep their specialist skills and knowledge at leading edge standard Self-motivated Ability to define, structure and prioritize work for self Communication and persuasion skills with the ability to think quickly and package ideas Must have experience in deploying Lean/Six Sigma in one or more of the following industry areas as well as subject matter expertise in one of the core business processes: Health Care payer or provider exposure preferred Extensive Contact Center experience or Information Technology Projects experience Understanding and experience of managing operational risks and controls Understanding of and exposure to project management disciplines and techniques Ability to be multifunctional, to work with appropriate departments for the development of reporting needs and educational / staff development needs Excellent customer service skills Excellent written, verbal and presentation skills At least intermediate skills in MS Excel and MS PowerPointPreferred Qualifications:Six Sigma Black Belt or Green Belt Certification Skills in MS Access, Visio, MinitabTechnology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: six sigma, Black Belt, Green Belt, healthcare, insurance, consulting, process improvement, reengineering, business process reengineering, clearance, telecommute, remote, work from home
Our mission is to help people live healthier lives and to help make the health system work better for everyone.
- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities.
- We work with health care professionals and other key partners to expand access to quality health care so people get the care t...hey need at an affordable price.
- We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.