Monitors and directs vehicle traffic at designated campus control points to ensure safe access to parking facilities, proper permit authorization and customer satisfaction.
Enforces Harvard University parking regulations throughout campus parking areas as required, including; issuance of warning notices and parking violations and coordination of vehicle towing.
Serves as a front-line provider of customer service and campus information to the Harvard Community and the general public.
Acts a highly visible representative of the University and the Parking Services unit. Presents a professional image in accordance with established uniform and appearance standards.
Performs daily route inspections of parking lots and garages and reports on space availability, safety issues and physical condition of parking facilities and equipment.
Completes appropriate paperwork for parking facilities as directed by Parking Management.
Works closely with other field services and office staff members to ensure effective coordination of service efforts through two-way radio communication.
Performs deliveries of parking-related materials to departments throughout the University as directed by the Manager.
Participates in integrated Transportation Services initiatives during special events such as student move-ins, move-outs and commencement week activities to ensure safe and convenient campus accessibility.
Performs related duties as required.
Serves as a front-line provider of customer service and campus information to the Harvard Community and the general public for Parking Services. Provides support for all Parking Services field operations including monitoring of campus parking areas to ensure safe and reliable access and enforcement of University parking regulations.
Salary Grade: 001
Union: 07 - HU Secrty, Park & Museum Guard
High school diploma or equivalent with at least one year of customer service experience required. Must have legible handwriting, strong verbal communication skills. Cash handling may be required. Experience with a 2-way radios a plus.
Driver Designation: Valid State driver's license required. Driving history must meet University Operations Services standards
Technology Skills Required: Special Requirements: Will be required to wear a uniform provided by employer.
Physical Requirements: Must be willing and able to perform physically demanding work outdoors in all types of weather conditions.
Emergency Status Designation: Critical Operations Personnel
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At the Harvard Library, our work is enriched by our diverse campus community. Our unique and wide-ranging abilities, experiences, and perspectives are integral to achieving Harvard University’s mission of excellence in research, teaching, and learning for our patrons, our collections, and our workplace. We believe that an inclusive environment that cultivates and promotes understanding, respect, a...nd collaboration across our diverse workforce enables our success.
We encourage individuals with diverse backgrounds, experiences and abilities to apply to be a part of our community of over 700 staff members. Our work with faculty, students and researchers to explore answers to intellectual questions, enduring and new, and to seek solutions to the world’s most consequential problems, requires that we not only reflect, but also champion our diverse society.
Harvard Library inspires collaboration, reflection, experimentation, and discovery. Serving as an information hub, the Library connects users to related disciplines and to University-wide teaching resources. The Library engages users through curated discovery, digital collections, reimagined physical space, specialized research support, and delivers exceptional experiences to its user communities. Today, Harvard Library’s holdings range from traditional print collections to rapidly expanding access to digital resources. Harvard Library provides the University's faculty, students, and researchers—now and in the future—with comprehensive access to these materials.
Learn more about our contributions to the academic enterprise by visiting us at http://lib.harvard.edu/about-us and about the Harvard University community at http://hr.harvard.edu/why-harvard .
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