The Director is responsible for the day-to-day management of auxiliary agreements and daily oversight of contractors that support the campus auxiliary programs including:
- Oversees the day-to-day system-wide contract activities of one or more auxiliary areas. - Meets with vendors and campus stakeholders, develops customer service programs, and directs marketing activities for various auxiliary programs. - Reviews and assesses vendor and university compliance with auxiliary contract provisions. - Directs field inspections of program activity locations across the University of Houston and/or University of Houston at Sugar Land campus. Directs the submission of field inspection findings to the partners and monitors the completion of action items. - Reports and makes recommendations for improvements of the auxiliary services programs to the Executive Director. - Identifies new revenue opportunities or cost efficiencies within the auxiliary services programs and makes recommendations for improvement. May implement recommendations in collaboration with the Executive Director. - Monitors and oversees performance with contract financial terms and key performance indicators. - Manages auxiliary service programs projects to ensure timely completion. - Facilitates and coordinates auxiliary advisory meetings, including managing committee appointments, scheduling meetings, reviewing committee charges, preparing agendas, completing meeting minutes and following up on action items. - Serves as a point of contact and subject matter expert for auxiliary contract terms and questions. Conducts and manages RFP processes for auxiliary services programs. Manages and oversees the development of service-level agreements associated with counterparts in Administration and Finance departments. Oversees inspections of university departments related to these agreements. Develops policies and procedures for the successful management of auxiliary programs and other related policies and procedures. Performs other job-related duties as required.
Salary: Salary commensurate with experience
Required Attachments by Candidate: Resume
This position may be security sensitive requiring a criminal history investigation of the final candidate.
All candidates must complete an application through the University of Houston website at
The University of Houston is constantly seeking talented people to join our team and offers a very competitive benefits package that includes:
- Access to the state-of-the-art Campus Recreation and Wellness Center - On-campus Day Care Facilities - Free employee medical coverage - On-campus Health Center (medical clinic, dental services, pharmacy, immunizations, etc.) - Retirement plans - Tuition scholarships and much more!
The University of Houston is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation, gender identity or gender expression.
Qualifications: Bachelors and 7+ years experience
- Requires application of advanced principles, techniques and theory in a professional discipline or a thorough general business management knowledge. Knowledge of this level is typically obtained through a directly job-related Bachelor's degree or equivalent formal training in a recognized field of specialization that is directly related to the type of work being performed. - Requires a minimum of seven (7) years of directly job-related experience. - Notes to Applicant: Auxiliary Services or Auxiliary Enterprises experience needed especially if concentrated on dining or food services areas
Established in 1927, the University of Houston empowers students in the pursuit of learning, discovery, leadership and engagement. Located in a sprawling metropolis, our premier Tier One campus provides students with cutting edge programs including undergraduate, graduate, doctoral, distance and continuing education. Ranked among the best colleges in America, UH is home to award-winning faculty, i...nnovative research centers, has one of the most diverse student populations in the nation, and alumni who have become international leaders.