At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.
In a multi-disciplinary environment within the Department of Radiology, the Quality & Safety Manager facilitates the improvement and ongoing assessment of patient care and operational processes across services involving physicians, nurses, technologists and administrators. Functions as a clinically trained provider to facilitate and follow-up after the multi-disciplinary review of all operational and clinical near-miss events, adverse occurrences and sentinel events as they are identified within the Department. Supports and contributes to the activities in the Department of Radiology and actively participates in Hospital Quality of Care initiatives as needed. Acts as a resource to Radiology and Hospital QA regarding performance improvement and clinical issues, including development, implementation and monitoring of information technologies, dashboards, metrics, and meaningful data collection pertaining to quality, safety and performance improvement. Provides training, education and ongoing communication to the Department of Radiology on performance improvement and safety issues and activities. Contributes to regulatory agency review processes in Radiology.
A Master’s degree is required (will consider Master’s degrees in progress).
Clinical experience is preferred, though candidates with non-clinical degrees, such as MBA, MHA, MPH, or MS will be considered if there is commensurate work experience in healthcare performance improvement.
Applicants must have knowledge and experience in quality improvement models, especially Lean/Six Sigma, the IHI Model for Improvement, or Human Factors Engineering.
Knowledge of national standards and outcomes for quality, safety and healthcare – such as CMS Core Measures & Value Based Purchasing, AHRQ PSIs, Leapfrog, US News & World Report rankings is preferred.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, a...nd superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.