Regular: A position which is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status.
Position Specific Summary:
University Housing & Dining at the University of Iowa is seeking a promising leader with a demonstrated record of developing and assessing initiatives that support student learning and success to serve as the Associate Director for Residence Education. The Associate Director supports an on-campus population of 7000 residents, all of whom participate in living learning communities, housed in eleven residence halls and three off-campus leased properties. Residence Education is a student learning focused department, providing exciting opportunities that will challenge and support your development to advance a career in housing and student affairs. Departmental information may be found by visiting our website: http://housing.uiowa.edu.
The University of Iowa is a top-ranked public university (US News) and a "Best Buy" (Fiske Guide). With just over 33,000 students, the University of Iowa is one of the nation's top public research universities, a member of the Big Ten Conference since 1899, and an Association of American Universities member since 1909. Iowa is known around the world for its balanced commitment to the arts, sciences, and humanities. It's home to one of the nation's largest academic medical centers, the pioneering Iowa Writers' Workshop, and hundreds of options for affordable, accessible education. The University of Iowa is located in the casual yet cosmopolitan environment of Iowa City, widely recognized as one of the country's most livable communities.
Key Areas of Responsibility and Specific Job Tasks
Policy Development and Implementation
Oversee the residence hall judicial processes and assure fairness and consistency throughout campus.
Collaborate with the Dean of Students office as it pertains to policy enforcement, sanctions, and reporting.
Review, assign, and hear student conduct appeals from students.
In conjunction with Assistant Director, Student Conduct, develop and advise on new policies and procedures by researching and monitoring trends in student behaviors.
Serve as liaison with Department of Public Safety on policies and procedures related to safety and security in residence halls.
Assist the Director of Residence Education with evaluation of effectiveness of residence life operations; recommend organizational changes, policy and procedure revisions, and conduct training.
Assist in the development of crisis management policy.
Serve as Assessment Coordinator for University Housing & Dining, convene and chair UH&D assessment committee.
Assess outcomes related to student learning and student satisfaction regarding the residential living experience; coordinate assessment plan for Residence Education, recommend and implement change.
In conjunction with the Assistant Director for Community Development, review and approve the plan, design, and implementation of programmatic model for student learning in the residence halls.
Partner with office of Academic Support & Retention to develop and support student academic success initiatives in the residence halls.
Advise student groups as determined, including Resident Assistant Council and the Student Staff of Color Roundtable.
Coordinate delegation selection for RA Conference trips.
Respond to students, parents, faculty, administration and media.
Interact with various offices and groups on residence hall and student success issues.
Supervise the coordination of the bi-annual Drive-in Workshop for undergraduate students interested in a career in Residence Life and Housing.
Collaborate with facility and human resources management staff.
Meet periodically with key UH&D staff to develop cross functional teams and support.
Hold Assistant Directors accountable for high performance and high engagement by articulating expectations, monitoring performance and providing feedback across areas of responsibility.
Develop and lead weekly staff meetings for Residence Education staff.
Serve as the primary contact person for residence education in the absence of the Director.
Oversee implementation of Strengths based leadership development initiatives through the Be Better campaign.
Serve as departmental representative for On Iowa! executive committee.
Serve on selection committee for department scholarships, as requested.
In conjunction with Assistant Director, Administration, oversee and implement departmental processes that include: Summer Orientation, First Floor Meetings, RA floor Feedbacks, room audits.
Financial and Facility Administration
Monitor various residence hall operations to assure departmental consistency.
Responsible for allocation, oversight, and tracking of monies from Residence Education Alcohol and Drug Fine Fund.
Coordinate any necessary plans to increase safety and security in halls in conjunction with facilities office and other campus partners.
Respond to various residence hall emergencies as needed.
Assist the Director of Residence Education in budget preparation and control.
Provide direct supervision, training and development to assigned Assistant Directors. Assist in supervision of staff including Hall Coordinators, Graduate Assistant Hall Coordinators, Residence Education Coordinators, and hall secretarial staff.
Interpret HR policies and procedures. Resolve issues and recommend policy and procedures changes.
Coordinate, review, and approve all evaluations and disciplinary actions for student, secretarial, and professional employees. Assure consistency across residence education.
Research and evaluate staff training; assist with planning and implementing a yearly comprehensive staff training program for Residence Life staff in conjunction with Assistant Directors, Training and Selection.
NOTE TO APPLICANT:
The qualifications for this job posting are described as competencies or the behaviors needed to be successful in performing the duties of the position at a defined proficiency level/standard. The required proficiency levels for the qualifications of this position are defined as:
Basic -Uses basic understanding of the field to perform job duties; may need some guidance on job duties; applies learning to recommend options to address unusual situations.
Working-Successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations.
Extensive-Performs without assistance; recognized as a resource to others; able to translate complex nuances to others; able to improve processes; focus on broad issues.
REFERENCES WILL BE REQUESTED AT A LATER STEP IN THE CANDIDATE SELECTION PROCESS.
Master's degree in College Student Personnel, Higher Education/Administration, Counseling, or related field.
5-7 years professional, post-masters experience in a university housing or residential life environment.
Experience (typically 3-5 years) supervising full time, master's level housing staff with ability to apply practices, and tools to developing and improving individual, team, and organizational performance.
Exceptional administrative skills, including a proven ability to handle multiple projects simultaneously to establish priorities, accomplish goals and meet deadlines.
Excellent problem solving skills, including experience analyzing and resolving conflict, successfully navigating group dynamics, and effectively building teams.
Knowledge of crisis management concepts and techniques; ability to predict, avert, mitigate, and recover from an event that has or could have a severely negative impact on the institution.
Strong record of building teams and partnerships with colleagues and key campus stakeholder groups.
Strong interpersonal communication skills, both written and oral, in working with diverse populations of students and staff.
Demonstrated commitment to the values of social justice, inclusion and equity.
Experience in enhancing student learning through academic and interest-based living learning communities.
Previous experience supervising mid-level staff.
Experience developing and implementing assessment programs to achieve desired outcomes and evaluate results to recommend solutions for improvement.
With over 31,000 students, the University of Iowa is one of the nation's top public research universities, a member of the Big Ten conference and the Association of American Universities. The University of Iowa is composed of eleven colleges and is known around the world for its balanced commitment to the arts, sciences, and humanities. It is home to one of the nation's largest academic medical ce...nters and the pioneering Iowa Writers' Workshop. The University of Iowa promotes work/life integration and is located in the casual yet cosmopolitan environment of Iowa City, widely recognized as one of the country's most livable communities.