Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) Wellness Coordinators provide telephonic care coordination and assistance with locating needed clinical and community resources to ensure successful outcomes and maintain a high level of customer service. They are responsible for entering relevant data and clinical information into multiple platforms. Primary Responsibilities:
Outreach to members or providers who require additional assistance with complex situations
Close collaboration with ICCM, other Optum functional teams, referring PHP RN CM's and Optum network team
Assist with direct linkage to available providers and confirm successful linkage with an appropriate provider
Assists enrollees with understanding locating community support services and confirms successful linkage
Assist with provider searches when necessary to meet specific clinical needs, availability issues or geo - access issues
Outreach to members who require assistance navigating to an appropriate level of care or provider following an adverse benefit decision
Provide information about adverse benefit decisions and assist with linkage to appropriate Appeals team if necessary
Assist with coordination and organization of multidisciplinary rounds
Assist with other coordination of care needs of Providence RN CM's and Optum BH staff
Demonstrate initiative in achieving individual, team, and organizational goals and objectives
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.