Located in the scenic, historic and charming Southwest Colorado town of Durango, Mercy Regional Medical Center (MRMC) is a full-service, acute care hospital with Level III Trauma designation. Recognized by Healthgrades (a leading, independent health care ratings company) with awards for Outstanding Patient Experience and Patient Safety Excellence, as well as an “A” Hospital Safety rating from The LeapFrog Group, Mercy Regional Medical Center blends state-of-the-art technology with a serene and comfortable environment to promote well-being and healing. Specialty services include emergency care, surgical care, cardiac care, an Orthopedic and Spine Center of Excellence and a Family Birthing Center equipped with every amenity and a dedicated surgical suite. Durango residents experience an exceptional quality life with world-class outdoor recreation including snow sports, river sports, hiking, biking and more. Learn more about us at: http://www.mercydurango.org/
Program Coordinator will engage in project development to radically change our rural community's approach to caring for the highest utilizers of the Emergency Department and the Hospital. They will be tasked with developing an "outside-in" care model to our community. This model will serve as a catalyst to existing community partners rather than presenting a potentially redundant, competing program. Guided by servant-leadership principles, this acute-care based program will identify patients with high utilization of emergency and hospital-based services, activate our community partners, and then facilitate coordinated meaningful holistic care.
Once the program has developed the necessary relationships, sharing mechanisms and methodology for coordinating the provision of services, the program will expand to include those with frequent hospitalizations and seek to identify patients earlier when they are at risk of becoming high utilizers.
The objective is to provide holistic care to the high utilizers of emergency and hospital services, such that we not only identify the root causes of their problems but we deliver effective care that is meaningful to the patient in terms of their health and experience of care at the same time we reduce overall costs.
The goals of LINK are to improve patients' quality of life, increase their experience of "healthy days", decrease the number of visits to the emergency department and hospitalizations, reduce days in incarceration, and reduce hospital based costs. Additional goals are for patients to achieve sobriety, shelter, and financial support.
The work will build on the work that other organizations, including KentuckyOne Health, CHRISTUS St. Vincent Regional Medical Center, and Massachusetts General Hospital have developed. The program spans a 3-year period beginning in mid-2016 and culminating in mid- 2019
MINIMUM EDUCATION REQUIREMENTS
Bachelor’s Degree or a High School Diploma or GED and 8 or more years of direct experience in the job to be qualified
If associate has an Associate’s Degree the Candidate must have 4 or more years of direct experience in the job to be qualified
Master’s Degree preferred
MINIMUM EXPERIENCE REQUIREMENTS
Knowledge of community based resources in and around Durango, Colorado area that are specific to low-income seniors and/or the underserved preferred
Flexible within an ever-changing environment
Capable of optimizing time and efficiently working with clients in a face-to-face setting
Must be comfortable measuring and reporting on client progress
Strong computer skills with experience in Microsoft Word and Excel Background in social services, and/or health care familiarity
Community advocacy and ability to network with other community based organizations
Ability to recognize general changes in emotional or physical well-being of clients
Desire to serve the underserved
Patience and compassion
Function with the core values of Integrity, Stewardship, Spirituality, Imagination, Respect, Excellence and Compassion
Must possess valid Colorado driver’s license and appropriate auto insurance as required by law
Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally.
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a... smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.