The Employment Coordinator is responsible for promoting employment and education as a long-term self-sufficiency strategy for residents of Facing Forward’s housing programs. This position operates under an employment navigator model, assisting residents in accessing employment supports in the broader community, and building residents’ skills and motivation to increase their chances of success. This is a full-time position working Monday - Friday, with some evenings and weekends required.
ESSENTIAL JOB FUNCTIONS
Direct Service Delivery (40%):
Conducts employment assessments with Facing Forward residents, including adults and adolescents/youth, and develop employment action plans in conjunction with residents.
Assist residents in identifying their personal strengths, aptitudes, barriers, and preferences; use knowledge of labor market trends to guide residents in formulating a pathway from unemployment/underemployment to living-wage employment.
Provide direct employment support, including assisting residents with developing resumes and cover letters, teaching interviewing skills, and assisting residents in learning how to use technology in their job search.
Use Motivational Interviewing strategies to assist residents in addressing ambivalence about behavioral change and to increase residents’ motivation for engaging in an effective job search and/or education.
Facilitate Job Club, job search workshops, and other group-based skill-building activities.
When barriers to employment or to successful participation in workforce or education programs exist, work with case manager to problem-solve overcoming those barriers.
Connect residents to community resources to support their employment and/or education plan, including clothing, transportation, child care, legal advocacy, and financial literacy.
Accompanies residents to appointments and transports residents in person vehicle as appropriate.
Employment and Education Navigation (40%):
Build relationships with workforce development agencies, adult education and literacy programs, and other community resources offering skills enhancement; establish linkages and maintain open communication with the goal of providing appropriate referrals to residents and conducting follow up.
Act as agency point person and resource regarding employment, education, and digital literacy; consult with case managers to promote education and employment for residents.
Identify employment and education resources specifically for adolescents and young adults; work collaboratively with case managers to assist young people in developing a pathway to college, vocational education, and living wage employment.
Work closely with resources specifically targeting people with disabilities, and people receiving SSI/SSDI for skill building and employment opportunities; work collaboratively with residents receiving or applying for SSI/SSDI to ensure that they understand their options when looking for work.
Administrative Duties (20%):
Track, document, and report outcomes related to employment and education status, include wage/salary, job retention, educational attainment, and skill building.
Document all services in HMIS and paper file as required by Facing Forward’s Data Entry Policy; manages schedule to maintain timely, accurate, and complete documentation and reporting.
Providing training, information, and updates to Facing Forward program services team to ensure that all staff are aware of employment resources, relevant laws, and best practices in promoting employment as a long-term solution to homelessness and poverty.
Assist with other program activities as needed.
Uses email and other technologies to communicate with staff and others and to efficiently complete work assignments
Protects the organization’s value by keeping information confidential
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks, participating in professional organizations
Performs other duties as assigned; including but not limited to cleaning of office space and common areas, sorting donations, additional reporting and data entry responsibilities, and facilitating special events
Attendance at staff meetings and special events as required
Education: Bachelor’s degree
Experience: Minimum 2 years experience working with individuals experiencing homelessness and/or job seekers experiencing barriers such as mental health and physical health disabilities, low literacy, criminal background, and limited work experience.
Skills and Abilities: Knowledge of current labor market trends and workforce development programs. Proficient in use and knowledge of Microsoft Office and general office equipment; strong interpersonal and communication skills with the ability to work effectively with persons who may be ill, disabled, emotionally upset and/or hostile; ability to show empathy and remain non-judgmental; ability to make independent judgments; and, ability to manage multiple tasks, training or certification in Motivational Interviewing and Harm Reduction
Certification/License: Valid driver’s license
Working Conditions and Physical Requirements:
Travel between client residence and assigned location(s)
Work is normally performed in office or client residence
Conducts independent home visits
Sitting for extended periods is required
Intermittent physical activity including standing, walking, bending, climbing stairs, lifting (less than 10 pounds)
Normal manual dexterity and hand-eye coordination
Corrected hearing and vision to normal range
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the position.
This description provides a summary of the major duties and responsibilities and is not an exhaustive list of the duties and responsibilities. The employee holding this position may be required to perform additional duties to meet the needs of the organization.
Facing Forward to End Homelessness' mission is to end homelessness for families and individuals by offering home, help and hope. Facing Forward provides permanent housing, education, advocacy, and social services.