UnitedHealthcare Employer & Individual is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
When you work with UnitedHealthcare Employer & Individual, what you do matters. It's that simple...and it's that challenging.
In providing consumer-oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.
Regardless of your role at UnitedHealthcare Employer & Individual, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So, take the first step in what is sure to be a fast paced and highly diversified career. Primary Responsibilities:
Supervises, analyzes, authorizes and directs the work activities for assigned employees
Analyzes team performance results by reviewing productivity and quality of work performed by assigned unit
Supervises and plans monthly team meetings
Meets with individual staff members regularly to assess and align performance goals to ensure staff members are on schedule in attaining their goals
Completes performance reviews yearly for staff
Maintains staff job results by coaching, counseling, and disciplining employees; planning, monitoring and documenting job performance
Develops staff by providing information, educational opportunities and experiential growth opportunities
Responds to staff by assisting with questions; provides a course of action
Analyzes and resolves inquiries from members and providers
Supervises and directs work activities for assigned employees
Responsible for maintaining an acceptable level of customer service, productivity and quality of work performed for the assigned unit
Maintains staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
Participates in developing, refining and implementing unit policies and procedures
Maintains staff by orienting and training employees
Provides data in preparation for unit budget; shares accountability for performance against operating budget
Contributes to team effort by accomplishing related results as needed
Identifies methods of increasing auto adjudication
Identifies and develops the skill sets of individual staff members for further advancement
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.