The Data Analyst performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications. This role documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues. This role completes content, process, and procedures for technical and functional system work that is low to medium in complexity.
Typically works with senior staff, but may coordinate smaller or less complex projects independently.
Partners with senior analysts, end users and peers to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed (adhering to approved methodology and documentation standards).
Partners with functional users and technical and reporting staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.
Drafts accurate documentation of process, procedure, and system/application configuration.
Formulates and executes test scripts, implementation project plans, rolls out communications and training materials.
Participates in and may facilitate iterative feedback processes among users, developers, and analysts to ensure software functionality aligns with requirements. Draws on prior implementation experience to engage in discussions.
Develops and maintains SQL code to create database views that function as data sources for reports deployed in Tableau.
Designs and implements reports using the software application toolset, which includes Tableau, Cognos BI, Excel and Powerpoint.
Builds and maintains analytics models using analytics modeling software.
Collects feedback from users on application performance and escalates moderate to complex critical performance issues with technical resources and management.
Collaborates with technical, reporting and application resources to analyze and resolve moderate to complex production issues in a timely manner. Provides input into possible solutions based on prior system knowledge and basic analytical skills.
Provides work direction and/or supervise staff such as subordinates, contractors, vendors, students, etc.
Manages basic projects or work packets ensuring timelines, deliverables and expectations are met.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
Two years functional/business/system analysis or other relevant experience required.
Analytical: (critical thinking, data modeling, decision-making, judgment, problem solving, troubleshooting)
Project: (code documentation, functional documentation, iterative and incremental development, organizational skills, and planning)
Data analytics (SAS, R, SPSS, and Excel)
Data visualization (Tableau, Excel, and PowerPoint)
Master’s degree in statistics, data analytics or predictive modeling or two years of experience in a related field.
Software Programming (SQL, PL/SQL, Python)
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highl...y collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.