The Program: Now in its second year, the Center on Halsted Transition Age Youth (TAY) Housing program is a beta project located on the Northside. The program houses and provides intensive case management to ten youth. A hybrid of transitional housing and permanent supportive housing for adults, TAY housing combines the congregate model of transitional housing and its values of community, work, education, and philosophy of transitioning to independent living, with the financing tools of permanent supportive housing.
Essential Functions: Manages and administers all aspects of the Center on Halsted Transition Age Youth Housing program. Coordinates and ensures the production and evaluation of wrap around services and life skills courses. Supervises the Housing Case Manager and collaborates with Center on Halsted Youth Program, Behavioral Health department, and Operations. Develops and maintains collaborations with homeless youth service providers.
Critically, this position will be central to visioning and implementing phase 2 of The Center on Halsted Transition Age Youth (TAY) Housing program, which will include housing a larger number of youth on the Southside, utilizing lessons learned from the beta program.
·Serve as the liaison with the housing management company, and all other involved entities, ensuring that the concerns of Center on Halsted are addressed
·Oversee development, implementation of, and adherence to housing program policies and procedures
·Develop, implement, support, and refine all housing services for residents, including the provision of case management and clinical support and teaching of life skills
·Oversee intake and discharge of all residents and monitor occupancy levels
·Monitor resident files to ensure quality and grant compliance
· Ensure accurate collection and maintenance of data on clients served, including program activities; and client needs assessments
Oversee program evaluations and implement quality assurance plans
Work in close partnership with the Youth Program to assure that COH youth patrons who are experiencing homelessness are assessed for and connected to a housing program
·Recruit, train, evaluate, supervise, and motivate staff and interns
·Plan and lead regular staff meetings in order to keep staff well informed, develop skills, set directions and track goals.
· Provide on-going, constructive feedback on performance, leadership, and mentorship; including auditing clients’ files and overseeing the annual performance review process for each staff member
·Ensure that Program Staff are interfacing effectively with appropriate state agencies, community partners, and referral resources
·Establish ongoing improvement plan for youth housing and staff development
·Increase and maintain diversity among staff, interns, volunteers and clients
Other Related Responsibilities:
·Maintain up to date knowledge on best practices related to transition age youth (TAY) housing and supportive services, and risk factors and recommendations for LGBTQ youth experiencing homelessness
·Supervise and participate in advocacy and educational efforts to train professional service providers and the community at large on issues pertaining to lesbian, gay, bisexual, transgender and queer identified youth experiencing homelessness
·Represent the program and organization among providers of housing services for LGBTQ youth and other relevant organizations and associations
·Prepare annual program budget and monitor departmental income and expenses; ensure all expenses are reimbursable and within budget
·Prepare grant report and organizational reports as needed
Serves as team leader to agency strategic goals
·Other duties as assigned
Results – Proven track record of program leadership, management, and evaluation
Strategic Vision and Agility – Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan. Ability to articulate a vision about preparing youth for the future—from social, economic, cultural and personal perspectives—to staff, partners, funders and the community
Action Oriented – Enjoys working hard and looks for challenges; able to act and react as necessary, even when limited information is available; not afraid to take charge of a situation
Personal qualities – Integrity, credibility, accountability and commitment to the mission of Center on Halsted
Leader – Demonstrated ability to motivate, mentor, lead, and evaluate staff
· Team oriented – Commitment to and experience with collective process and problem-solving
· Flexible – Can work in an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrates creative resourcefulness
Lesbian, gay, bisexual, transgender, and queer sensitivity
Excellent verbal skills, oral and written
· Bachelors in social services administration or related field required, Masters degree preferred
Minimum 3 years’ experience - including supervision, budgeting, planning and implementation of housing/homelessness program
·Bilingual (Spanish) is strongly favored
·Experience working with housing and commitment to working with youth is required – particularly youth who are experiencing homelessness, have current or past foster-care and juvenile justice system involvement
Microsoft Office proficiency required
Apply by email with the subject Director of Youth Housing Applicant. Email resume, cover letter, and salary history/salary range expectations to: HR Department, firstname.lastname@example.org. Only resumes with answers to questions will be considered.
NO PHONE CALLS. PRINCIPALS ONLY. NO THIRD PARTY.
In your cover letter, please address the following:
Define your leadership style and strategies you have successfully employed to motive staff while holding them accountable.
Based on your experience, describe your vision for a preeminent youth housing program.
Equal Opportunity Employer: Center on Halsted hires the most qualified candidates without regard to any person’s race, color, sex, gender identity, gender expression, age, religion, disability, national origin, ancestry, genetic information, sexual orientation, marital status, parental status, pregnancy, military discharge status or source of income.
Additional Salary Information: Medical, Dental, Vision, Vacation, Short and Long Term Disability, 403B, Life Insurance, Pretax Transit.
Center on Halsted is the Midwest's most comprehensive community center dedicated to advancing community and securing the health and well-being of the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) community. More than 1,000 community members visit the Center every day, located in the heart of Chicago's Lakeview Neighborhood.
We work hard to provide a safe and welcoming environment with ...programs and services for the entire community. Our programs range from volleyball, dance performances and cooking classes to rapid HIV testing, group therapy and vocational training. In addition, we partner regularly with other organizations and groups from across Chicago and the nation to provide additional programming for the community.
Free wi-fi access is available throughout the building including our lobby, reading library and our rooftop terrace. We also offer meeting and reception space, with special discounts for non-profit community groups.
Center on Halsted advances community and secures the health and well-being of the LGBTQ people of Chicagoland.
A thriving lesbian, gay, bisexual, transgender and queer community, living powerfully in supportive inclusive environments