Position Purpose: Reporting to the Director, Chapters & Groups, the Assistant Director will advance the strategic goals and priorities of SCU through the development, coordination, implementation, and evaluation of specific alumni activities, events and relationships across the country. These efforts will enhance the University's success in creating affinity with alumni, parents, and other external constituencies in order to strengthen engagement and life-long relationships.
Essential Duties and Responsibilities: 1. The Assistant Director, Chapters & Groups will:a. Organize and deliver 30-50 events annually for alumni, parents, and other external constituents, based on approximately 10-20 geographic, identity-based or academic chapters, professional groups, and/or affinity organizations. b. Recruit, steward, and recognize regional alumni leaders, event-specific volunteers, and key regional University relationships. c. Participate as part of the Alumni Relations team in the development and implementation of Alumni Association strategies, services, and offerings. d. Assist with signature events (ex. Graduation Picnic and Vintage Santa Clara) and Alumni Association Board of Directors meetings throughout the year. e. Manage and coordinate Alumni Relations projects in regard to Grand Reunion affinity and regional engagement collaboration groups. f. Serve as the key Alumni Relations liaison to at least two functional areas on campus with the goal of enhancing communications and collaboration opportunities across campus. g. Assist efforts to achieve University Relations goals, including but not limited to alumni participation, brandings efforts, campaign support, corporate engagement, and admissions support. h. Other responsibilities to meet Alumni Association and University Relations strategic initiatives, as assigned.2. Other duties as assigned.GENERALGUIDELINES1. Recommends initiatives and implements programs and changes to improve quality and services. 2. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices. 3. Maintains contact with customers and solicits feedback for improved services. 4. Maximizes productivity through use of appropriate tools; planned training and performance initiatives. 5. Researches and develops resources that create timely and efficient workflow. 6. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy, and timeliness of all operational functions. 7. Prepares and submits reports as requested and required. 8. Develops and implements guidelines to support the functions of the unit.
Provides Work Direction: N/A
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
Considerable time is spent at a desk using a computer terminal. Required to travel to other buildings on the campus. Required to attend conference and training sessions within Bay Area or in- or out-of-state locations. Required to occasionally travel to outside customers, venders or suppliers.
Work Environment: The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Time will be spent at events and external locations. Typical office environment. Offices with equipment noise. Offices with frequent interruptions.
Knowledge: Commitment to the mission, values, and goals of Santa Clara University.
Skills: Demonstrate initiative in resolving issues, with consideration given to improving existing processes, implementing best practices, and streamlining procedures. Familiarity with Adobe InDesign, BlackBauds CRM (or similar database), BBIS (or similar offering) and basic .html coding skills a plus.
Abilities: Ability to work effectively, strategically, and tactfully with a wide range of internal and external groups. Ability to work collaboratively and effectively with coworkers and share appropriate information in a timely and proactive fashion is essential. Ability to motivate, train, and organize volunteers. Ability to exercise judgment and maintain confidentiality on a wide spectrum of topics and issues for which discretion is required. Comfortable in social situations. Excellent writing, public speaking, and presentation skills. Willing and able to work during nonstandard business hours, which will include evenings and weekends. Willingness to travel, as required. Knowledge of Santa Clara University and the SCU alumni community preferred.
Education and/or Experience: Bachelors degree required. Two to four years of experience in alumni relations, event planning, volunteer management or similar responsibilities, preferably in a higher education environment. Demonstrated supervisory/leadership experience. Demonstrated ability to organize and manage multiple projects simultaneously while meeting deadlines and providing excellent customer service in a fast-paced team environment.
About Santa Clara University Santa Clara University is a comprehensive Jesuit, Catholic university located in Californias Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus masters, Ph.D., and law degrees.
Distinguished by the highest retention rate and ranked second among all masters universities in the West by U.S. News and World Report, Santa Clara University is Californias oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.
Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at http://www.scu.edu/cs/. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
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