Provides case management services to Chicago Housing Authority (CHA) residents. Case management services are aimed to help resident increase earning power, increase economic independence, develop academic achievement and improve stability and quality of life. Caseload is approximately 100 residents. Required to work one evening per week and one Saturday a
Services are provided in the client’s home, in the office, and/or community
Effectively engage assigned clients by conducting structured intake assessments, youth or senior assessment and workforce assessments. Conduct updated or annual assessments as required by program
Maintains up to date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting
Maintains knowledge of community resources, provides referrals for additional social services and advocates on behalf of clients in order to ensure access to services for which the client is
Participates in Quality Assurance and Performance Quality Improvement activities for the CHA FamilyWorks program through staffing cases with CHA
Preferred Requirements: Bachelor’s degree in Social Work or related field. Bilingual Spanish. Three years of experience in social services with knowledge of community resources.
Minimum Requirements: Associate’s degree. One year of experience in social services.
Other Requirements: Proficiency in Microsoft Office products.