Schedule: M-F, 8.30a.m. 4.30p.m., 37.5 hours per week, and may include occasional evening and weekend work based on business needs and position requirements
Reports to: Executive Director of Advancement
Direct reports: None
Start date: ASAP
Location: Chicago, IL, USA
Summary of position
The Database and Research Administrator works under the direction of the Executive Director of Advancement to help build and support the fundraising capabilities of the department by using specialized software (Raiser's Edge 7.96, and NXT) to store, organize and retrieve data. The position is also responsible for conducting prospect research and providing analysis and reports related to advancement services
Essential job responsibilities & duties
Database Administration and Reporting
The Database and Research Administrator will have extensive knowledge and expertise of the Raiser's Edge 7.96 database platform and capabilities. The position will assume overall responsibility for making sure that the database best serves the advancement needs of IES Abroad.
Specific responsibilities include:
Keeping database running, streamlined and updated at all times
Formatting and mapping database for most efficient use
Working with Executive Director, implement specific funds, appeals and campaign strategies
Preparing queries, reports, and merge files for mailings, email, donor annual reports and events
Maintaining accurate and complete information on all constituents
Instructing gift processing staff on best practices for entering gift information and generating acknowledgment letters.
Importing and exporting multiple record files.
Prepare lists and formatted merge documents for variety of functions including outreach calls, list reviews, mail merges and additional functions as necessary
Preparing ongoing revenue and analysis reports for executive management, board, finance team, advancement team
General understanding of routine maintenance, recovery, and handling failover of a Blackbaud hosted site database
Serve as primary contact with Blackbaud and related vendors regarding database management, training, and services.
Supervise and implement data entry projects as they are identified
Prospect Research and Data Mining
Properly map, import and export data from a variety of external systems such as excel, office and other databases
The Database and Research Administrator will also serve as IES Abroad Advancement's research and data mining expert.
Specific responsibilities include:
Maintain internal systems for tracking notes, proposals and affinity groups
Working with Advancement team, build out gift tables for initiative specific fundraising efforts
Prepare donor profiles, briefings, and lists for Advancement Team, Executive Management, Boards and Committees when necessary
General Advancement Department Responsibilities
As a highly valued member of the Advancement team, the Database and Research Administrator will also participate in a variety of tasks and activities beyond the duties described above. Such tasks and responsibilities will include:
Participating fully in all activities of Advancement team including staff meetings, special events, and IES Abroad activities as they arise
Regular and predictable attendance is an essential function of this position
Perform other related duties as required and assigned.
Ability to remain in a seated position for the majority of the day (between 70% -100% of work time) while in the office and/or travelling
Ability to work for extended and continuous periods while in the office and travelling operating a computer, phone, and other office equipment, i.e., a calculator, copier, and computer printer (between 70% -100% of work time)
Need to occasionally move about office to access file cabinets from 10% to 15% of work time
Ability to lift or move supplies, equipment, boxes, documents, and materials weighing up to 40lbs from 10% to 15% of work time in office
Must be able to work in Chicago office on a daily basis during office schedule
Due to the proximity of the open plan environment, this workspace may experience varying noise levels
The workspace is well lit but may not have direct natural light
May be required to work some evening and weekends as determined by the needs of the department
Responsible for following IES Abroad policies regarding any purchases and/or travel, if required, made via company credit card as well as processing expense reports in a timely and accurate manner
Follow procedures set by IES Abroad policy with regard to business expenditures
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. The duties above are not to be considered a complete list of duties and responsibilities assigned to this position.Temporary modifications to provide reasonable accommodations do not waive any essential functions of the job requirements
A background check may be conducted, based on responsibilities, as a condition of employment
Open until position is filled.
No phone calls or emailed status inquiries accepted.
How to Apply:
All applicants should submit an application including cover letter, resume and salary requirements by clicking 'Apply Now' at the right hand side of this page.
Please visit http://www.iesabroad.org/study-abroad/about/employment for more information about working at IES Abroad.
Equal Opportunity Employment:
IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employee's abilities and promoting workforce diversity.
We are committed to a policy of equal opportunity and do not discriminate on the basis of race, color, religion, sex (including pregnancy), disability, age, national origin, citizenship, gender, gender expression, gender identity, sexual orientation or genetic information or veteran status and/or any other status protected by applicable laws.
Experience & Qualifications/Skills
Minimum 3+ years professional experience, with at least 2 years working in analytical, research, or information specialist role utilizing Raiser's Edge.
Mastery of Raiser's Edge 7.9, Windows, Word, Excel, and PowerPoint required
Computer-literate, with excellent analysis and reporting skills and significant experience in database management
Excellent attention to detail and accuracy
Performs tasks under minimal supervision
Meets commitments and deadlines on a consistent and timely basis with infrequent unplanned absences
Demonstrates good judgment and discretion
Excellent written and oral communication skills
Exhibits a professional demeanor at all times
Ability to interface and cooperate with a variety of people
Ensures strong working relationships with variety of stakeholders/clients and customers
Strong organizational skills, particularly in coordinating an array of assignments and meeting deadlines
Team player with a positive attitude
Ability to identify conflicting priorities and engage managers and team in resolving them
Takes responsibility for actions, results and mistakes
Ability to be flexible and adaptable in a changing environment
Demonstrates understanding of and commitment to a non-profit setting
Willingness to take on a wide variety of tasks
Ability to maintain strict confidentiality and handle sensitive information and material in a discretionary manner
Strong work ethic and highly reliable
Education Licenses and/or Certifications
Bachelor's degree required, preferably in computer science or equivalent work experience
Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 6,000 study abroad students every year.
From our headquarters in Chicago to our 100 study abroad programs in 35 global locations world wide, we create authent...ic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad – especially in a fun, safe, and superior academic and cultural environment.
We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $2 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.
We’re not ashamed to admit, we're a little bit obsessed with study abroad.