The Community and Social Services Director will be responsible for launching, developing and administering a comprehensive and innovative program at the Grand Street Guild, an Archdiocesan affordable housing complex located on the Lower East Side of Manhattan. This position will work closely with residents, building management, the Grand Street Guild Board, and other stakeholders to foster a safe and healthy living environment for residents, help strengthen a sense of community engagement, and ensure that the missions of the Grand Street Guild and Catholic Charities are upheld in all aspects of service delivery. This position will have primary oversight of a Food Pantry and all other programs as they develop.
Essential Duties and Responsibilities:
Develop a comprehensive Community and Social Services Program that falls within three categories: Supportive Services; Community—Resident collaboration and participation; and Management—Resident collaboration.
Develop, implement and manage a food pantry in incremental phases.
Develop programming based on a NORC model and Preventive Services to Children and Families.
Provide oversight to and/or supervision of various internal and external service providers including professional, paraprofessional, and volunteer staff and interns.
Community—Resident Collaboration and participation
Perform an ongoing needs assessment of the resident population based on routine evaluation of available demographic and census data, intermittent surveys, and on-site “grass roots” engagement with the Residents and Community Based Organizations (CBO’s).
Foster relationships with residents (including but not limited to the Resident’s Association) by taking a strengths based approach to building community, capacity, and self sufficiency.
Develop coalitions with local CBO’s and community stakeholders of the Lower East Side in order to ensure knowledge of and access to services, and participate in advocacy initiatives.
Develop and coordinate a curriculum of educational and recreational activities.
Collaborate with management with specific emphasis on safety protocols, emergency preparedness, housekeeping and maintaining a sanitary environment, overall resident satisfaction.
Develop and maintain documentation practices, collect and identify data trends, and provide timely reports to the board and other funding sources.
Pursue pertinent funding streams and write proposals.
Manage the Food Pantry and Social Services budget, and all budgets associated with funding streams.
Other duties as assigned.
Minimum Master’s degree required. Preference in Public Administration or MSW or related field
LCSW preferred or LMSW and SIFI Certified or eligible (if candidate is an MSW)
Minimum of eight years of pertinent experience;
Bilingual English/Spanish required
Skills, Licenses, and/or competencies:
Community organizing and ability to interface with Local Officials, CBO Executive Directors, Board Members and Resident’s Association Members.
Must have excellent relationship building, time management, interpersonal, problem solving and organizational skills.
Must be a self-starter and work independently with minimal supervision
Experience with programs/services targeted at underserved groups, including minority and immigrant communities.
Knowledge of affordable housing policies, compliance, and tenants rights and responsibilities.
Knowledge of NORC models.
Capacity to manage and articulate budgets and data analysis.
Demonstrated ability to communicate effectively including excellent verbal and written skills.
Demonstrated proficiency in computer programs including Microsoft Office and Excel.
Additional Salary Information: Commensurate with Experience