To apply for a job at Central Washington University, please go to careers.cwu.edu. Central Washington University is an Affirmative Action/ Equal Opportunity/Title IX employer committed to providing employment opportunities without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, disability, or protected veteran status.
Job ID 1426 Location Ellensburg Full/Part Time Full-Time Regular/Temporary Regular
This position's primary responsibility is to provide office support to the areas within Student Living within the Associate Dean of Student Success. The majority of work includes duties such as complex clerical assignments, establishing and maintaining records, providing customer support, assisting in the coordination of travel, and responding to inquiries for the department on policies and procedures.
The position will have extensive contact with other departments, students, and the public. This position maintains close working relationships with other personnel in the departments including student employees, administrators and other personnel of the University, public agencies and the general public. The position works in a high-paced office with many contacts.
Office Support: May perform any or all of the following administrative/office duties in support of a department: - Clerical support to director(s) including scheduling appointments, managing calendars, drafting correspondences, filing, reports, and special projects. - Coordinates Processes under the supervisor and Associate Deans responsibilities. Reviews documents, records, or applications for completeness, accuracy, and compliance with rules; determines and explains action necessary to achieve compliance or approval; - Maintains files and records in administrative area. Supervises tracking of dated material, correspondence and pending files and assists with record retention policies. - Performs complex word processing tasks such as merging and sorting, integrating text with graphics, spreadsheet, and data base files, and uploading/downloading; uses spreadsheet and data base software to develop and maintain records; uses graphics software and recommends appropriate display of information; -Performs travel processes using university guidelines for staff within Student Living
Customer Service: - Serves as reception to Student Living, directs requests, resolves problems and responds to inquiries regarding rules, regulations, policies, department procedures, and department services; answers telephone; receives and refers visitors. - Triages requests and refers to relevant staff member. - Represent Student Living at events such as CWU Preview Days, Visitation Presentations, Wildcat Days and Orientations sessions to share information and answer questions.
-Other duties as assigned
Increasingly responsible clerical/office experience OR an equivalent combination of experience, training and/or education which clearly demonstrates the ability to perform the essential functions of the job
Experience or training that demonstrates proficiency in Word, Excel, e-mail and/or similar software applications to produce written correspondence, create and maintain spreadsheets, receive and respond to e-mail inquiries, tasks, etc.
Excellent communication (oral and written), interpersonal and organizational skills
Ability to effectively organize multiple work assignments in a busy office setting, involve competing priorities to produce work products that are accurate, of a high quality and meet deadlines.
University related experience
Extensive customer service experience communicating effectively and diplomatically with a variety of internal and external clientele inclusive of handling difficult customer service situations and resolving conflict.
Experience producing and/or coordinating marketing efforts inclusive of website content, desktop publishing, print material and social media.
Experience that demonstrates ability to work effectively with diverse individuals.
Accountability/Dependability: Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.
Judgement: Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
Teamwork: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
Adaptability/Flexibility: Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.
Commitment to Diversity: Recognizes the value of diversity and helps create environment that supports and embraces diversity.
Pay,Benefits, & Work Schedule
Salary: $2,268/month with periodic increases up to $2,994/month
Working Conditions: Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer work station for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel may be required.
Benefits : CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit: http://www.cwu.edu/hr/benefits-0
How To Apply
To apply for this position, you must complete the on-line application and attach:
A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting;
Resume including work history, education, training; and
Contact information for three professional references.
Screening Begins: June 8, 2017
**Priority will be given to applications received by the screening date. Incomplete applications will not be considered.
Please contact Human Resources at firstname.lastname@example.org or 509-963-1202 if you require technical assistance with the on-line application process.
Conditions of Employment
Prior to employment, final candidate(s) will be required to submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.
Located in historic Ellensburg, Washington, Central Washington University is a public four-year university. Home to over 10,000 students, Central has a commitment to hands-on learning and discovery, which takes students beyond the limits of the classroom and books. Central prepares students to become well-educated citizens who are ready for high-demand careers in the workforce and offers over 150 ...undergraduate majors as well as graduate studies programs and research. To prepare and enable students to succeed in a global economy, Central partners with over 30 colleges and universities around the world.CWU is an Affirmative Action/Equal Opportunity Employer/Title IX/Veteran/Disability Employer.