Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
Priority given to applications received by June 19, 2017.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
Undergraduate Academic Affairs (UAA), a unit within the Office of the Provost, is dedicated to enhancing the academic experience of UW undergraduates. Within UAA, First Year Programs (FYP) is responsible for the annual entry and transition of all new University of Washington students (approximately 8200 first year and transfer students) and family members (about 4000). Specific FYP programs include: Advising & Orientation, Parent Orientation, Dawg Daze Welcome Week, the First-year Interest Group (FIG) program, University Seminars, and the Commuter & Transfer Commons.
UAA First Year Programs has an outstanding opportunity for a Program Manager.
First Year Programs is made up of a highly collaborative group of innovative professionals. We are seeking a creative, and results-driven student services professional to join our team as a Program Manager. The Program Manager's primary responsibilities are to oversee Transfer Advising & Orientation (A&O) and A&O space planning/logistics, and to coordinate the First-year Interest Group (FIG) course management process. The success of this position is highly dependent on establishing and maintaining successful relationships with colleagues and units within UAA, the Office of Minority Affairs and Diversity (OMA&D), Student Life, college and departmental units (including administrative and academic advising offices), faculty, senior campus administrators, and external partners and suppliers.
Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, and intellectual excitement. This person must exhibit an appreciation of, a sensitivity to and respect for a diverse academic environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds.
Reporting to the Assistant Director of First Year Programs, the Program Manager has the following duties:
Assume primary responsibility of the Transfer Advising & Orientation (A&O) program:
Design, coordinate, and execute Transfer A&O programs prior to each academic quarter for 1,400 incoming transfer students annually.
Actively contribute to the A&O Planning Team, which consists of staff members managing A&O programs for freshman, transfer, and international students, and parents.
Partner with 13 academic departments to develop individual departmental orientation programs.
Facilitate bi-annual or quarterly meetings with all departments to update on program changes and re-assess departmental programming models.
Coordinate website and publications regarding Transfer A&O including brochures, confirmation letters, and the Transfer Advising Consol.
Assist with management of an annual Transfer A&O budget of $360,000.
Collaborate with the Associate Director of FYP to assess Transfer A&O programming in order to demonstrate achievement of desired outcomes and to determine areas for future development.
Recruit, supervise, and train the Transfer Ambassador Dawg Daze Leaders.
Manage administrative and course planning aspects of the First-year Interest Group (FIG) program:
Establish and maintain relationships with 45 campus departments that provide academic courses for the FIG program, which serves 3,200 students annually.
Manage all aspects of the FIG clustering process, including the assembly of over 450 courses into FIG clusters, managing the course database and course registration process, and assigning peer educators to FIGs.
Support curriculum development for the General Studies 470 and 199 courses and counsel student peer educators.
Analyze FIG enrollment data and provide annual report on enrollment and clustering.
Design and implement the FIG observation process for student peer educators in the autumn quarter.
Manage the hiring process for selection of Orientation and FIG Leaders (Student Peer Educators):
Update all application and interview questions and coordinate interview timelines.
Implement training for student leaders participating in interviewing and provide feedback for candidates.
Manage Advising & Orientation space reservations and logistics:
Manage all Advising & Orientation (freshman, transfer, international, parent) room reservations, including booking, agenda updates, and translating information to staffing schedules.
Communicate with presenters and campus partners around room layout, capacity, and equipment needs.
Develop scheduling system to allow for room reservation management with external partners.
Conduct teaching and perform administrative duties:
Teach one section of General Studies 470: Undergraduate Peer Instructor Practicum in the autumn and spring quarters.
Establish and maintain relationships and partnerships with relevant UW departments and colleges, and effectively respond to questions or concerns relating to all programs within FYP.
Serve on University and unit-wide committees.
Assist in portions of the planning, implementation, and evaluation of all First Year Programs transitional efforts.
Partner with other FYP staff in developing and implementing all learning outcomes, of presentations and reports for various stakeholders.
Master's degree in Student Affairs, Organizational Management, or a related field
One year experience (or appropriate alternative expertise) in counseling high school or college students
Superior administrative and organizational skills and demonstrated ability to manage a high volume of varied tasks simultaneously
An established track record of successful program development and expansion
A clearly articulated philosophy for academic/personal development for students transitioning to college or from one college to another
A team oriented and collaborative approach to work responsibilities and the desire to interact extensively with colleagues
The capacity and persistence necessary to be productive within a large, decentralized, and dynamic university environment
Demonstrated ability to develop and maintain successful campus partnerships
The ability to work occasional extended hours or weekends depending on the needs of FYP programs and services
Degree in the field of education.
Demonstrated ability to initiate and maintain external relationships and to negotiate effective agreements across student service units and academic departments.
Superior training and interpersonal skills and the ability to successfully present to a broad range of audiences including faculty, administrators, college students, and their parents.
Knowledge of Microsoft Access database and web development software.
CONDITIONS OF EMPLOYMENT:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.