Position Summary: This position supports the mission of Rose Medical Center of optimizing the quality of life of all those served by expanding beyond the traditional focus on medical needs to the needs of the whole person. Under the direction of the Laboratory Assistant Coordinator and the Laboratory Assistant Supervisor, the Laboratory Assistant has primary responsibility for the efficient organization and effectiveness of the Laboratory Specimens Desk, Reception Area, and specimen procurement. The employee will provide services addressing age-related techniques in specimen obtainment and care focusing on neonates, pediatrics, adolescents, adults, and geriatric populations. This involves greeting outpatients within Rose Medical Center, answering the telephone, answering questions regarding specimen collection and time elements, interfacing between other hospitals, hospital departments, physicians, medical offices and reference laboratories, obtaining blood specimens, providing quality service, and performing general laboratory duties. This is the public relations for the Laboratory; therefore, she/he should be neat in appearance and pleasant in personality. When need arises, will perform other duties as assigned by supervisor.
Rose Medical Center expects our Code of Conduct Value Statements to be reflected in the way every employee interacts with co-workers, patients and family members, and with others in the community.
We recognize and affirm the unique and intrinsic worth of each individual
We treat all those we serve with compassion and kindness
We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives.
We trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity.
Licensure/Certification/Registration: Phlebotomy Certification preferred but not required.
High School diploma or equivalent
Experience: 2 years experience preferred.
Knowledge, Skills and Abilities: Ability to draw blood with precision and comfort for the age of all patients to be served including geriatrics, adults, adolescent, children, pre-school, toddlers and infants. Ability to prioritize test results and communication of results. Ability to use computer to enter and locate specimens and test results, ability to follow up on any problems locating samples or results.
Degree of Supervision Required: Under direct supervision of the supervisor.
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