Position Summary In close collaboration with the Dean and Director of Graduate Studies, the Assistant Director is primarily responsible for the admissions and recruiting processes for all 20 Graduate Arts and Sciences programs in CLAS, assisting with the yield of a diverse group of high-caliber students. This individual communicates a passion for graduate education in the liberal arts and sciences in all activities. Plans and conducts information sessions, presentations, and represents the programs at various events nationally. Responsible for generating and assessing prospective candidate leads and building and maintaining relationships throughout the admissions process. Assists in managing the planning and delivery of internal and external recruiting events that target appropriate populations. Leverages technology to effectively manage inquiry, admissions, and enrollment pipelines. Responsible for managing the data through the admissions process. Also assists the Graduate Dean and Director with communications strategic planning and communications for the Office of Graduate Studies.
Limited evening and weekend hours will be required, as well as some travel.
Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values.
Duties and Responsibilities Recruitment
Manage recruitment strategies and activities for Graduate Studies to help enroll a diverse pool of students into over 20 graduate programs.
Organize, plan, and execute the recruitment schedule for Graduate Arts and Sciences. Travel required.
Generate new recruitment opportunities both on and off-campus, identifying new prospect pools. Use admissions data to identify feeder schools and other colleges or corporations to organize and attend visits and information sessions.
Conduct annual strategic review and evaluation of all recruitment events and activities (i.e. analyze yield) to inform future planning.
Act as a SuperUser of our CRM system to more powerfully to analyze the performance of recruitment activities.
Plan and host online information sessions on a bi-weekly basis via Zoom or similar software/web hosting platform. Occasional evenings required.
Plan and host in-person graduate recruitment events at Villanova during normal business hours/days and occasional after hours/evenings.
Manage the team of Graduate Student Ambassadors who support our events.
Attend professional development activities and conferences to broaden our recruitment knowledge and activities and make recommendations to Dean and Director.
Advise and counsel applicants and manage timely review by admissions committees in over 20 graduate programs for prospective student application materials.
Communicate effectively and professionally with prospective students via phone, email, and in person about the application process and program offerings. Maintain general email account on a daily basis, responding to inquiries on a constant basis.
Liaise with faculty, program directors, the Registrar, Financial Aid, and any other necessary offices regarding application deadlines, materials and student status changes.
Utilize Radius (or other CRM), NOLIJ and Banner to receive and process admissions applications and supplemental materials for each applicant for both on-campus and online programs.
Supervise and manage graduate assistants in processing of student application materials and call campaigns to increase yield.
Evaluate graduate and undergraduate transcripts to determine if they are official and obtain final transcripts before classes begin from all new enrolling students.
Monitor admissions application activities and assist with decision processing.
Manage the flow and timeliness of admission committee review of files for online Masters programs.
Keep accurate records in Banner, Nolij of student status and all communication.
Maintain various electronic transcript receiving accounts, ETS account, live chat website, housing blog website, WES account, and other document-receiving accounts.
Marketing & Communications
Take a central, strategic role, in collaboration with the Dean, Director of Graduate Studies, and Director of Communication and Marketing for Grad CLAS, in conceptualizing and writing new content and communications for the Office of Graduate Studies, particularly with respect to recruitment activities.
Provide high-level support to senior leadership to promote the graduate programs in CLAS to various constituencies, including prospective students, alumni, and external constituencies.
Develop and monitor e-mail event campaigns and communications with prospective students in cooperation with other staff in the office.
Assist the Director of Marketing and Communication for Grad CLAS on the production of the Graduate Studies Newsletter. Assist in identifying students and faculties for features, writing articles and organizing content and images for the Graduate Studies Newsletter published electronically 3 times per year.
Assist the Director of Marketing and Communication to identify subjects for photo-shoots to keep photography current for web and printed material.
Assist the Graduate Dean and Director with making decisions about general Graduate Studies operations, including admissions, academic policies, etc. Participates and/or leads projects related to the goals and objectives of CLAS Graduate Programs as assigned.
Perform additional duties and assist with special projects as assigned
Bachelors degree required. 3-5 years of relevant and applicable work experience. Passion for Liberal Arts and Sciences.
Proficient in computer software applications such as Microsoft Office, Banner, Radius, Nolij, and Adobe Connect.
Knowledge of the policies of the University and Office with regards to admission, enrollment, academic standing, and graduation.
Demonstrated experience executing recruitment strategies and tactics.
Demonstrated project management and presentation skills and experience.
Experience planning and coordinating events.
Ability to manage projects, deadlines, and priorities;
Can communicate professionally and efficiently in a fast-paced environment;
Collaborative, team player who has the ability to easily develop strong working relationships with students and staff;
Strong public speaking/ presentation skills;
Aptitude for accuracy and detail;
Results-oriented and can anticipate and identify problems and opportunities;
Excellent written and verbal communication skills.
Conveys a highly professional demeanor and be a team player.
Strong customer-service skills and be able to work independently under general supervision.
Masters degree preferred (or equivalent combination of education, training and experience from which comparable skills can be acquired).
Physical Requirements and/or Unusual Work Hours
Special Message to Applicants
Posting Date: 05/25/2017
Closing Date (12am ET):
Open Until Filled:
Salary Posting Information: Salary commensurate with experience.
Villanova is a Catholic university sponsored by the Augustinian order. Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values. Villanova University is committed to providing leadership in the attainment of equal employment for all individuals. It is the policy and practice of Villanova University to recruit and select applicants on the basis of their qualifications and abilities. This effort is in compliance with all federal and state laws, including Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1975, Executive Order 11246, and the Americans with Disabilities Act.
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Villanova was founded in 1842 by the Order of St. Augustine, and to this day, Villanova's Augustinian Catholic tradition is the cornerstone of an academic community where students learn to think critically, act compassionately, and succeed while serving others. Villanova prepares students to become ethical leaders who create positive change everywhere life takes them.
As a Villanova University ...employee you will be part of a dynamic community where each individual and their contributions are valued. Working at Villanova will give you the opportunity to contribute to our mission and values, while working with some of the most experienced educators and staff in the country. We invite you to join the more than 2,500 faculty and staff at Villanova University who have already discovered what Villanova has to offer.
Diversity and inclusion have been and will continue to be an integral component of Villanova University's mission. The University is an Equal Opportunity/ Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University's mission and values.