Department: University Relations FLSA Status: Exempt
Position Purpose The Campaign Manager (Manager) plays a critical role in Santa Clara University's efforts to drive the success of the University's current and future fundraising campaigns. In furtherance of the University's integrated strategic plan, the Manager works closely with the Associate Vice President and Campaign Director (AVP) to plan, manage, and support the implementation of all aspects of Santa Clara University's comprehensive campaign, to build programs and operational structure to support future fundraising campaigns, and to help keep the campaign on schedule and progressing with a high level of visibility and momentum that engenders a sense of excitement, optimism and confidence in achieving the campaign goals.
The Manager provides a full-range of strategic, programmatic, and operational assistance to the AVP within University Relations. The Manager works with the AVP, various administrators, campaign co-chairs, and various University Relations staff to provide leadership in formulating fundraising strategies, tracking, and reporting of campaign milestones to enhance communications, stewardship and donor relations, campaign events and promotions among prospective and enrolled students, parents, faculty and staff, alumni, donors, state and regional leadership, and the community at large. The Manager collaborates with the Office of Marketing and Communications to implement campaign marketing and communications for the division and the campaign.
Essential Duties and Responsibilities 1. Co-facilitate and support strategic and operational campaign planning. 2. In collaboration with Development team leaders, manage and update strategies around key campaign donors and help monitor performance across frontline teams. 3. Serve as the key staff liaison to the volunteer leadership including Campaign Co-chairs and Campaign Committee. Help to coordinate the work of the volunteers, utilize their skills and talents well and provide motivation. 4. Manage Campaign Committee meetings, sub-committees, project work, and all logistics and administration including scheduling, designing meeting agendas, drafting talking points, arranging for speakers, overseeing activities, and managing business meetings, events, and social outings. Record accurate meeting notes, assign and follow up on all action items. 5. Prepare campaign updates for delivery to University leadership such as Board of Trustees, Board of Regents, and Board of Fellows. 6. Directly present campaign updates to internal audiences across campus including academic leadership, staff leadership, and various committees and groups. 7. Coordinate with the University Marketing and Communication (UMC) regarding major campaign marketing projects and collateral. In concert with UMC, develop integrated marketing campaign strategies and activity plans for key programs that use channels effectively, including website updates and social media activity, to deliver campaign objectives and lead generative activity. 8. In collaboration with UMC and the AVP, manage project timelines, work flow and deadlines for campaign case statements. 9. Work with UMC and the Senior Director of Public Relations to oversee campaign communications; creating content, integrate campaign milestones into ongoing public relations outreach. 10. Coordinate with Donor Relations/Stewardship, Alumni Relations and University Events and Protocol around campaign events. 11. Conduct research, assemble and analyze data to prepare reports and documents. 12. Interact closely with internal staff, senior administrators, including the President's Office, and externally, regarding campaign items. 13. Organize and coordinate executive outreach and external relations efforts and oversee special projects. 14. Prioritize conflicting needs; handle matters expeditiously and proactively and follow through on projects to successful completion, often with deadline pressures. 15. In collaboration with the Assistant Vice President for Advancement Services, provide campaign forecasting and tracking. 16. Using the University's donor CRM database and other tools, run reports and create briefing information; process updates. 17. Provide project management for various internal and external committee and board meetings. 18. Manage campaign budget and expenses for various events. Other duties as assigned.
Provides Work Direction Provides work direction to student employees.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
Physical Demands 1. Considerable time is spent at a desk using a computer terminal. 2. May be required to travel to other buildings on the campus. 3. May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations. 4. May be required to occasionally travel to outside customers, vendors or suppliers. 5. May at times require physical labor.
Work Environment 1. Typical office environment. 2. Mostly indoor office environment. 3. Offices with equipment noise. 4. Offices with frequent interruptions.
Strong working knowledge and understanding of fundraising and donor relations concepts, principles, procedures and techniques. Specific knowledge regarding fundraising campaigns is preferred.
Proven experience using technology to display data and communicate effectively.
Knowledge of ethical and fiscally-sound budget management practices.
Understanding and appreciation of the mission of Santa Clara University and the vision and values of a Jesuit Catholic educational institution.
Must be a goal-oriented and exceedingly well-organized individual who can demonstrate accountability, initiative, creativity and focus in a rapidly changing and intellectually stimulating environment.
Exceptional verbal, written, and editing skills and an ability to synthesize information and compose clear and effective prose. Strong writing and editing experience, preferably demonstrated in an academic setting.
Very strong interpersonal skills, patience, persistence, enthusiasm, and the ability to build relationships with stakeholders, including staff, board members, external partners and donors.
Expert planning, coordination and organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and accuracy.
Skilled in utilizing complex databases, with a preference for experience with CRMs or fundraising databases.
Excellent technology skills; expert use of advanced functions of MS Office suite, especially Excel and PowerPoint, along with proficient utilization of online resources.
Demonstrated ability to establish credibility with broad and diverse constituencies within a complex organization based upon integrity, critical thinking, outstanding operational performance, customer service orientation and excellent interpersonal skills.
Demonstrated sound judgment in situations requiring independent decision-making.
Proven ability to handle confidential information with discretion.
Ability to coordinate and implement initiatives that deepen the level of understanding of and commitment to the institution and enhancing its resources, reputation and relationships.
Demonstrated ability to manage time and workload to multitask and achieve goals in a deadline-driven environment while maintaining strong attention to detail.
Ability to take initiative, present options, and anticipate outcomes; to work with both urgency and calm; the ability to juggle multiple projects simultaneously; flexibility; and comfort working in a fast-paced and changing environment.
Strong attention to detail.
Education and/or Experience
Bachelor's degree required.
Four to six years of professional experience; experience within higher education preferred.
Direct experience within development or advancement programs preferred.
Proven successful project management, with preference for project management within and across a complex organization. Demonstrated experience working with senior level leadership.
Open Until Filled: Yes
Special Instructions to Applicants Position does not start until July 1, 2017
Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as a qualified individual with a disability, or other protected category in accordance with applicable law. The University will provide reasonable accommodations to individuals with a disability.
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees.
Santa Clara University does not sponsor work visas for staff positions. If hired, individuals must independently provide proof of their eligibility to work in the United States.