Position Summary: Develop and maintain quality referral relationships with social service agencies and provide follow-up and case management services for youth and young adults served by The Crib, RAPPP and the Youth Outreach Team.
General Purpose: Assist youth and young adults, ages 12-24, many of whom are experiencing homelessness or are at risk of homelessness, in achieving safety, housing stability, and self-sufficiency in order to become more independent community members.
Must meet all governmental, agency and grantors' qualifications for the position.
Must exhibit the ability and willingness to work individually, as well as part of a team.
Must have experience working with pregnant and parenting youth.
Must be trauma competent and LGBTQQIA competent.
Develop and maintain quality relationships with referral resources in Lakeview and other neighborhoods frequented by program participants of RAPPP, The Crib and Youth Outreach Team. Resources should cover key needs presented by program participants, including but not limited to parent education, child care, education, reproductive health, employment, spiritual care, emergency and transitional housing, health, mental health, and addiction services.
Develop and maintain relationships with program participants by working within RAPPP/The Crib in the evening/early morning hours, and accompanying Youth Outreach Team on the Van and/or on foot during daytime and/or nighttime shifts as applicable.
Maintain a familiarity with the issues related to the target population, including current literature, available resources, and street dynamics.
Provide case management services to all program participants, by assisting them with day-time follow-up on referrals and meeting with participants at drop-in centers, at The Crib, RAPPP or in the community.
Facilitate and develop age-appropriate support and/or educational groups as needed.
Provides developmental assessments of children birth through kindergarten age; teach parents ways to enhance their child's developmental potential (RAPPP).
Participate in client recruitment to include outreach at schools, community-based organizations, inter-agency programs, and follow-up upon exit from program.
Assist young adults' transition into aftercare or adult services as needed, including family reunification, transitional living and/or subsidized housing.
Develop and update an electronic database for managing referral resource information. Using the referral resource database, develop and implement a directory that can be easily used by staff in the field and easily updated.
Maintain files for case load; ensure that all documentation is in compliance with government and agency standards. Maintain and submit required documentation in an accurate and timely manner. Maintain case notes and data entry in electronic database.
Attend team, agency, and inter-agency meetings as required; assist in representing the program and agency to congregations and other groups; participate in the agency's public relations and fund raising activities as assigned.
Other duties as assigned.
Essential Skills and experience:
Bachelor's Degree in social service or related field required from an accredited college or university, or substantial related work experience.
Two to five years' experience in outreach, youth services, or case management.
Detail-oriented self-starter with demonstrated interpersonal skills and a clear sense of professional boundaries.
Must have driver's license with a good driving record and access to a car. Willingness and ability to travel locally.
Must be able to work on the street at night in all weather for extended periods as applicable.
Must be comfortable working with diverse populations in nonjudgmental manner.
Ability to respond calmly to emergencies and in accordance with Night Ministry policies.
Comfortable working with homeless people, sex workers (all genders), youth, people from many ethnic and racial identities, and LGBTQ communities.
Strong verbal and writing communication skills.
Excellent organization skills and attention to detail.
Reporting to this position: No direct reports
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; climb stairs; crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move 20 pounds and drive an automobile. The employee must be able to stand outdoors for as long as six hours or more, exposed to all varieties of Chicago weather conditions.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may vary at the different locations required in this job.
Compensation: position offers hourly base salary with benefits package.
According to The Night Ministry's policies, this position is expected to carry a cell phone and is eligible for partial reimbursement of monthly cell phone bills.
General sign-off: The employee is expected to adhere to all organization policies and regulations specified by the Department of Family and Support Services (DFSS), the State of Illinois and The Night Ministry
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.