Under general supervision of the Senior Advisor and the Associate Dean for Academic Affairs, this position will provide academic advising and related services for CAED students using established policies and procedures, such as tracking expected academic progress, advising on course selection and change of major, monitoring students on academic probation, assistance with special events and activities, giving presentations to various groups, and providing referrals to other campus offices and services.
The College of Architecture and Environmental Design (CAED) consists of five academic departments offering five professional undergraduate degrees, six minors, and four graduate degrees, with approximately 100 faculty, 30 staff and 2,000 students. This position provides academic advising and related services to current, prospective, and returning students.
The following examples illustrate typical work activities and are not meant to be all inclusive or restrictive:
Provide academic advising and related services to current, prospective and returning students.
Monitor academic progress of students enrolled in CAED programs.
Advise students on all issues related to their progress towards degree.
Troubleshoot student issues and concerns by interpreting and evaluating situations, providing support for an effective course of action and assisting with plans for resolution.
Participate in special programming, such as pre-enrollment academic advising activities, Open House, Summer Advising & Orientation, Week of Welcome and residence hall acitivities.
Complete records and documentation for student contacts and/or program participation.
Maintain working knowledge of student services programs.
Maintain working knowledge of departmental curricula, flow charts, tentative course offerings, approved course substitutions and related topics.
Maintain working knowledge of financial aid requirements, programs and revisions, as well as issues involving special populations such as multi-cultural, low-income, first-generation college and students with disabilities.
Maintain cordial and productive relations with CAED department heads, faculty and staff assigned the tasks of departmental advising, scheduling, and student communications.
In collaboration with students, develop plans for academic progress toward graduation, readmission, change of major, academic probation and related actions.
Refer students to other student support and educational services on campus such as career services, campus health and wellbeing services, disability resource center, academic workshops, dean of students office, international center, office of university diversity and inclusivity, mustang success center, registrar's office, etc.
Make verbal and written presentations following established formats.
Create charts and graphs based on numerical data.
Supervise student assistants.
Assist in providing training and support for faculty advisors, department chairs and departments related to student advising, university policies, and advising tools and technologies.
Help ensure that department heads are apprised of changes in curricular and graduation requirements, policies concerning placement examinations, registration, petitions, graduation, etc.
Maintain student files, communication, and notes related to advising such as curriculum sheets, concentration forms, substitution forms, and other information as needed.
NOTE: To view the full position description including all the Duties and Responsibilities click here
Minimum Qualifications (Staff Only):
Bachelor's degree and one year of professional experience in one of the student services program areas or in a related field.
Ability to quickly learn advising program planning, coordinating and implementing.
Working knowledge of research and interviewing techniques.
Working knowledge of the principles of individual and group behavior, and the basic principles, practices, and major trends in the student services field.
General working knowledge of counseling or advising individuals and/or groups on student related matters.
Ability to recognize the various problems and severity of problems students encounter, assess student needs and refer to appropriate campus resources.
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing, including one-on-one, small groups and large groups; and effectively interact with students.
Excellent interpersonal skills, demonstrated ability to work closely with a diverse population, and ability to establish and maintain effective professional and cooperative working relationships within a diverse population and with those from various cultural backgrounds, including students, staff, faculty, parents, administrators, and visitors.
Thorough knowledge of English grammar, spelling and punctuation.
Ability to participate in and contribute to group meetings, conferences and interviews and to clearly express ideas and recommendations.
Excellent organizational and time management skills with the ability to set own priorities and follow-through with multiple assignments with fluctuating and time-sensitive deadlines. Ability to use initiative and resourcefulness in planning work assignments.
Ability to gather and analyze data; ability to reason logically, draw valid conclusions and make recommendations.
Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, on-line systems, as well as online calendaring and email.
Ability to quickly learn and apply a variety of software required for student advising and degree tracking.
Knowledge of, or ability to quickly acquire knowledge of, the college/department, procedures and activities of the campus.
Ability to learn, interpret, communicate and apply regulations, policies and procedures.
Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities and to respond appropriately to conflicts and problems.
Ability to initiate, establish and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the university.
Demonstrated ability to maintain a high degree of confidentiality.
One or more years of experience advising students in an academic environment.
Experience using student administration systems such as PeopleSoft.
***THIS POSITION IS OPEN UNTIL FILLED***
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be willing and able to work occasional extended work weekdays and weekends and adjust work hours to meet adjusted work week.
Must be willing to accept reassignment of duties if needed and to participate in cross training.
Must be willing to attend trainings related to policies, procedures and technological advancement as it pertains to position requirements.
This position classification has been defined as non-exempt and is subject to overtime provisions of the Fair Labor Standards Act (FLSA).
This position is paid under the 11/12 pay plan, where salary for 11 months is distributed over 12 months, with the month of July off. (with pay, benefits, and vacation/sick leave accrual continuing through months off).
Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bona fide emergency to prevent stoppage of business.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
May be required to complete a Supplemental Employment Application Questionnaire, which contains questions pertaining to conviction history, and submit it when requested by Cal Poly. This disclosure is confidential and will not necessarily preclude applicants from employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.
About Us Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California's scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.
At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.
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About California Polytechnic State University, San Luis Obispo
Cal Poly is a nationally ranked, four-year, comprehensive public university, with approximately 17,500 undergraduate, 120 post-baccalaureate, and 900 graduate students. The Cal Poly community fosters teaching, scholarship, and service in a learn-by-doing environment where students, staff, and faculty are partners in discovery. Cal Poly has built an exemplary reputation on its learn-by-doing approa...ch to the preparation of undergraduate and graduate students. It is a distinctive learning community offering academically focused students a hands-on educational experience that prepares them for today's scientific and technical world. Cal Poly provides a balanced education in the arts, sciences, and technology, while encouraging cross-disciplinary and co-curricular experiences. U.S. News and World Report has ranked Cal Poly #1 among public master's universities in the western United States for 24 consecutive years. The University values free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. As a campus, we welcome and nurture a rich array of different perspectives, ideas and cultures. We encourage international and multi-cultural education in order to prepare students for successful participation and competition in a diverse world and a global workforce. We believe that diversity of our students, faculty, and staff enlivens and enriches Cal Poly’s educational environment.