University of Wisconsin-River Falls Department of Financial Aid
Student Services Coordinator (working title of Financial Aid Counselor (2 Positions))
The University of Wisconsin River Falls, a member of the University of Wisconsin System, is located in scenic west central Wisconsin, 30 miles from the multi-cultural, multi-ethnic cities of Minneapolis and St Paul. Year-round arts, cultural and recreational events are easily accessible from River Falls. UWRF's 6,100 undergraduate and graduate students pursue degrees in four colleges: Arts and Sciences, Education and Professional Studies; Agriculture, Food and Environmental Sciences; and Business and Economics.
The University provides an excellent environment for learning, emphasizing the importance of faculty-student interaction in classrooms, laboratories, academic advising, and co-curricular activities. A favorable student-faculty ratio affords opportunity for meaningful interchange between faculty and students. Strong interests in teaching, research and community service are highly valued. More information about UWRF can be found at: http://www.uwrf.edu/workhere/.
This is a full-time, twelve month, academic staff position reporting to the Assistant Director of Financial Aid. This position provides counseling to prospective/current students and their families regarding all aspects of applying for and receiving financial assistance to attend UWRF. This position also involves financial management responsibilities for one or more major financial aid programs. The incumbents in these positions will have extensive contact with faculty and staff members as well as future and current students. Anticipated Appointment date: August 1, 2017.
Specific Duties and Responsibilities:
Common Duties of all financial aid counselors:
Financial aid advising for students and their families: Provide information to current and prospective students and their families related to the student’s application for financial aid. Advising settings include: in person through appointments and walk-in referrals; by telephone and by email as appropriate. Advise students about the terms and conditions of all different financial aid types offered by UWRF. Counsel students about maintaining eligibility for financial aid, meeting entrance and exit counseling requirements for student loans and making use of work study opportunities.
Serve as the functional lead for one of the following areas:
a.)Foundation and University scholarships and grants: Manage the process for publicizing scholarship availability; collecting applications; setting up committees to review applications; tracking award recipients and reconciling fund accounts. Monitor the expenditure of scholarship funds and insure that all available funds for the year are spent. Insure that scholarship recipients meet all scholarship restrictions. Coordinate multiple college and departmental scholarship committees and serve as staff/secretary for the University Scholarship Committee. Attend scholarship award receptions. Work with Foundation and University Advancement officers as needed to assist with securing and setting up new scholarship funds. Work with Financial Aid IS specialist and Accounting office to collect information necessary for establishing new financial aid and fiscal item types in eSIS. Work with various departments and university entities such as URSCA, Pathways program, Student Senate, McNair program, Alumni Relations and others to award research grants and service stipends to students.
b.) External fund management: Manage the notification, awarding and fund reconciliation process for external scholarships, externally funded, non-federal grants (including grants from the State of Wisconsin) other education benefits such as VA benefits and AmeriCorps funds and private (i.e. non-federal) loans. Coordinate with Student Billing office to insure that all external funds credited to the student account are included as estimated financial assistance in financial aid awards. Coordinate with Military and Veteran Student Services office to insure that education benefits for veterans and their dependents are considered in the awarding of student financial aid according to program rules. Serve as back up VA Certifying official and staff the Military and Veterans Student Services office in the absence of the Military and Veterans Student Services coordinator. Insure that private loans are certified timely and disbursed to student accounts correctly.
Maintain current knowledge of financial aid office policies, procedures and issues: Remain well-informed on current rules and upcoming changes regarding such topics as: the financial aid application process; the needs analysis formula; electronic signature requirements; financial aid awarding process; student loan application process; appropriate use of professional judgment; consequences of withdrawal from some or all courses; course attendance requirements; required entrance and exit counseling for student loan borrowers; program award and aggregate limits, and student loan repayment options. Participate in professional development activities and regular training through such organizations as WASFAA, MASFAA, NASFAA, WACRAO, UW Systems office and U.S. Department of Education.
Continuous operational improvement: Regularly review policies, procedures and processes for activities within scope of responsibilities and propose ideas for improvement.
Maintain student financial aid data in eSIS: Update and modify award information, make corrections to applicant data, add comments, checklists and request additional award notices and missing information letters as needed.
Other duties as assigned: Assume other duties and responsibilities as assigned by the Assistant Director or Director.
Prior experience working in higher education in a financial aid office or comparable student services office; or performing similar duties at an institution related to higher education
Experience counseling students in a financial aid office or comparable student services setting
Ability to navigate, read, understand and integrate information from multiple screens of a student information system and be able to convey that information to students and families
Ability to work effectively with a wide variety of individuals across departments
Demonstrated awareness and sensitivity to diverse student populations and ability to contribute to the University’s commitment to enhancing student awareness and appreciation of diverse ethnic and cultural heritages.
1-2 years working in a college or university financial aid office
Demonstrated ability to work with highly-regulated program funds; especially federal or state funds
Experience working in collaboration with other college or university student services areas (e.g. admissions, registrar, student billing or veterans services)
Letter of interest specifying qualifications and experience (cover letter)
An unofficial transcript (official copies of transcripts will be required if hired).
Provide the names, addresses, telephone numbers, and e-mail addresses of three references who can specifically comment on your professional preparation (references).
Inquiries should be addressed to: Robert Bode Director of Financial Aid Financial Aid Office firstname.lastname@example.org (Subject: “Inquiry about Financial Aid Counselor position”.)
Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials by June 25, 2017. A criminal background check will be completed on final candidates.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-3926.
UW-River Falls Diversity Statement: We declare that diversity and inclusivity are core values. We dedicate ourselves to build a culture grounded in principles of equity, social justice, and excellence. We fundamentally affirm and embrace the multiple identities, values, belief systems, and cultural practices of all individuals and communities. We will address fundamental issues of bias, discrimination, and exclusion.
The University is committed to creating an educational community which enhances student awareness and appreciation of diverse ethnicities and cultures and identities which actively supports tolerance, civility and respect for the rights and sensibilities of each person without regard to economic status, ethnic background, political views, sexual orientation, or other personal characteristics or beliefs. Awareness of and sensitivity to diverse ethnic and cultural heritages are especially sought in applicants.
UWRF is an equal opportunity, affirmative action employer subject to all state and federal regulations pertaining to non-discrimination based upon sex, gender identity or expression, sexual orientation, race, color, national origin, religion, disability, marital status, age, arrest and/or conviction record, veteran status, and membership in the national guard, state defense force, or any other reserve component of the military forces of the United States or the State of Wisconsin. All persons, especially women, persons of color, people with disabilities and protected veterans are encouraged to apply. Employment is subject to federal laws that require verification of your identity and legal right to work in the United States as required by the Immigration Reform and Control Act.
For a copy of the UWRF campus safety information, see http:www.uwrf.edu/Police/CampusRecordsCrimes.cfm or call University Police at (715) 425-3133 for a paper copy. This material includes crime statistics (Annual Security Report) and information on crime prevention, sexual assault, and drug/alcohol issues.