The University of Wisconsin-La Crosse, Records & Registration office invites applicants to apply for a Veteran and Transcript Services Associate (USA 2) position. This position provides critical customer support and first point of contact support for the Veteran Educational Benefits Office and the Records and Registration Office. The position is responsible for academic transcript services and for assisting the Veteran Educational Benefits Coordinator. In addition, this position supports the university catalog production team, is responsible for imaging student records, and assisting with management of the Records Office social media, digital signage, and website.
Required qualifications include:
Minimum of high school diploma • Ability to provide excellent customer service • Excellent attention to detail • Excellent computer skills • Responsible and reliable • Independently able to complete tasks with minimal supervision • Good phone and interpersonal skills
Preferred qualifications include:
Military experience or experience working with veterans • Experience working with academic transcripts • Working knowledge of the Family Educational Rights and Privacy Act (FERPA) • Experience working with student information systems
This is a full-time (100% appointment) position with an expected start date on or around July 31, 2017. Application review will begin June 5, 2017. The successful applicant will demonstrate a commitment to multiculturalism, diversity and inclusive excellence and an ability to work with students and colleagues from diverse backgrounds.
Note: Electronic submission of application materials is required. For additional information about this position and to apply, please visit https://employment.uwlax.edu
Please contact the Search and Screen Chair if you have a special need/accommodation to aid your participation in our hiring process.
The University of Wisconsin-La Crosse (UW–La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.
UW-La Crosse's diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “... our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse is a 2014 recipient of the Higher Education Excellence in Diversity (HEED) award from INSIGHT Into Diversity magazine. UW-La Crosse is proud to be one of only 83 recipients of this national honor recognizing our commitment to diversity and inclusion.
UW-La Crosse has appeared prominently on the U.S. News & World Report list of “America’s Best Colleges” for more than a decade and is ranked consistently as one of the top institutions in the Midwest. With a student population of roughly 10,500, the university offers 94 undergraduate programs in at least 30 disciplines and 21 graduate programs in the following colleges: Liberal Studies, Science and Health, and Business Administration, including the School of Arts & Communication and the School of Education, Professional and Continuing Education. There are 520 full-time faculty and instructional academic staff, 76 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 85 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.
The UW-La Crosse campus is nestled in a residential area of the City of La Crosse (pop. 52,000) located in western Wisconsin. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Ranked by U.S. News & World Report as one of the top ten “Best Places to Live” in 2009, La Crosse is one of the most scenic places in mid-America. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation.
UW-La Crosse is proud to be an equal opportunity employer. We strive to recruit, develop, and retain the most talented people from a diverse candidate pool, and we encourage applications from persons with varied backgrounds and perspectives. In support of the Wisconsin Veteran Employment Initiative we encourage veterans and veterans with disabilities to explore employment opportunities at UW-La Crosse.
Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, UW-La Crosse does not discriminate on the basis of arrest or conviction record.
The University of Wisconsin-La Crosse (UWL) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UWL fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the con...tributions of all, UWL is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.