The American Society for Biochemistry and Molecular Biology is seeking a Member Services Coordinator to research potential new members, prepare and analyze membership reports, and provide comprehensive customer service support for the Society’s members.
Major Duties and Responsibilities:
Assists with the recruitment of new members by researching institutions, grant databases, universities, and colleges for individuals in biochemistry-related areas. Updates the in-house database with the information sourced on potential new members.
Prepares and analyzes reports from in-house database as requested.
Assists the Member Department with new member correspondence and current member retention programs.
Provides a high level of customer service to members, including corresponding with members by phone and email.
Other duties as assigned.
Positions may be reassigned and responsibilities may be modified or changed at any time to fulfill organizational requirements.
Skills and Qualifications:
Bachelor’s degree, or equivalent combination of education and experience. Coursework in science or computer science a plus.
Must have at least 2-4 years of relevant work experience.
Must have excellent knowledge of Microsoft Excel, Access, Word, and Outlook.
Must have excellent customer service skills.
Must be able to multi-task and to work in a team environment.
Must have strong interpersonal and communication skills.
About American Society for Biochemistry and Molecular Biology (ASBMB)
FASEB’s and the member societies reputation for excellence is reflected in the quality of its employees, who form an exceptional team that works to support the goals of the organization. Our positions are diverse and range from administrative, to professional, to executive. FASEB also provides Human Resources services for a number of these member societies residing on our campus.
FASEB and the ...societies offers competitive salaries and a comprehensive benefit package that includes medical, dental, vision, life, short/long-term disability insurance; flexible spending account, 403(b) retirement plan, free parking, 10 holidays, sick leave, and generous vacation.
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