Peer Recovery Coach
New Mental Health Program!
To learn more and to be considered, please click here
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 90 programs and over 3,000 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As part of the Telecare family, The Telecare Riverside Mental Health Urgent Care will offer 24/7 voluntary treatment to adults ages 18 and above who are suffering a mental health crisis but wish to avoid a locked setting. The program will usea welcoming, home-like environment to help assess the nature of the crisis, soothe and comfort the individual, and connect them with resources to avoid future crisis. Services are recovery-oriented, and will utilize a multi-disciplinary team approach with a high level of peer-to-peer services.
Applicants must be available to begin in July 2017 for New Hire Orientation and the opening of the program.
Experience as a recipient of the public Behavioral Health system of care is required.
Employment Status: Full Time, Part Time and Short Hours Including Weekends. Also multiple opportunities for Per-Diem and On-Call.
Days: 7:00 AM - 3:30 PM
Afternoons: 3:00 PM - 11:30 PM
Nights: 11:00 PM - 7:30 AM
The Peer Recovery Coaches engage, inspire, and facilitate meaningful conversations with participants which assist the person to explore, create and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each participants' point of view and preferences are recognized, understood, respected and integrated into services and self-help programming. Additionally, Peer Recovery Coaches will respond to critical situations with a high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.
• High School Diploma or GED required
• Certified Peer Specialist and/or completed Peer Support Training
• Two (2) years or part-time equivalent of experience supporting individuals with behavioral health challenges
• Experience as a recipient of the public Behavioral Health system of care
• Successful completion of Peer Support Training or Peer Employment Training
• Must be CPR, ProAct or CPI and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
• Demonstrated ability to perform at a consistently high level as a support worker in a healthcare field
• Bilingual/Bicultural a plus
• Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
• If employed at Inpatient program, must assist with restraint of clients in the event of assaultive behavior and pass assault crisis/crisis prevention training
• If employed at Outpatient program, must evade clients in the event of assaultive behavior and pass assault crisis/crisis prevention training
• Draw upon own personal recovery experience with mental/addiction challenges as means to engage in common experiences with the participants as a peer and to validate participants' own lived experiences
• Consistently utilizes recovery language and a strength-based approach to assist participants to reach their fullest potential
• Participate in the planning, organizing and co-facilitating of Recovery Centered Clinical Service (RCCS) materials, self-help and recovery education groups
• Provide education and expertise from a mental health participant perspective to the team concerning various mental health/addiction recovery experiences
• Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe, healing environment for all
• Travel locally to provide outreach to participants in the community
• Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
• Knowledge of recovery focused, strengths based work in mental health/addiction recovery
• Be willing to seek to understand each participant's unique circumstances and personal preferences and goals and incorporate them into daily work with the person as well as any needed crisis response to help the participant regain a sense of control
• Have a strong understanding of recovery and resilience, the value of participant partnerships and participant choice, and the balance between protection from harm and personal dignity
• Strong knowledge of relevant community resources and methods for accessing them
To learn more and to be considered, please click here
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