The Program Manager, Donor Stewardship is responsible for delivering timely and genuine stewardship to donors of PLU sharing with them the impact of their giving. This position will work collaboratively with the Director of Donor Relations and other Advancement team members to continually develop fresh and innovative methods to engage PLU donors and to assist gift officers with crafting personalized stewardship plans with top donors. Additionally, the Program Manager acts as a liaison with the student body, financial aid and other relevant campus offices for Advancement to better inform donors of the impact of their giving. Reports to the Director of Donor Relations.
Essential Functions and Responsibilities:
• Ensures access to and organization of endowment-related information, including but not limited to: endowment agreements, criteria and contact information, impact statements and endowment reports, and endowment accrual and market value. Create endowment profiles and perform ongoing scholarship and endowment data maintenance in Banner.
• Manages ongoing Advancement stewardship activities including: program or scholarship impact reporting; organizing donor-student meeting opportunities on campus, and communicating with students to participate in Advancement projects, campaigns and mailers to create meaningful stewardship opportunities for PLU’s top donors being managed by gift officers.
• Monitors IRS regulations pertaining to gift acceptance, processing and acknowledgment for 501© (3) organization operations; monitor and adhere to CASE (Council for the Advancement and Support of Education) industry standards.
• Manages the Endowed Student Scholarship Program and Restricted Endowed Program Funds.
• Creates and distributes endowment reports for the annual “Impact of Your Giving” program that includes a letter from the President, annual report, and impact statement(s). Involves collaboration with Administrative Services to retrieve and review endowment numbers for the fiscal year, and with the Office of the President to produce the letter from the President.
• Manages communication with and maintains organization of scholarship recipients to retrieve impact questionnaire submissions in a timely manner. Generates and edits impact statements and distributes to donors.
• Manages communication with and maintains organization of fund managers across campus to retrieve questionnaire submissions in a timely manner. Generates and edits restricted impact statements and distribute to donors.
• Assists in planning and organizing stewardship events throughout the year, such as the annual spring donor recognition event and the annual music scholarship recital event.
• Perform other duties as assigned.
Knowledge, Skills, and Abilities:
• Plan and manage multiple projects simultaneously while maintaining excellent attention to detail and follow through.
• Work independently with creativity and initiative.
• Work collaboratively in a team and with various departments.
• Excellent problem solving and communication skills, both verbal and written.
• Excellent computer skills are required, with demonstrated experience with the Microsoft Office suite and Banner.
• Ability to maintain confidentiality and interact with constituents and other outside contacts with diplomacy.
• Ability to work in an “open plan” office environment with noise and other distractions.
1. High School Diploma/GED.
2. 4 years job related experience.
3. Finalist candidates must satisfactorily complete pre-employment background check.
• Bachelor’s Degree
PLU offers an excellent benefits package including tuition remission for employees and their dependents, retirement plan, medical, dental, paid vacation, major holidays off, and many other great university benefits.