This position has supervisory responsibility for a Community Support Program treatment team within the Behavioral Health Division. The position is responsible for administrative and clinical supervision of CSP staff and oversight of services to clients with severe and persistent mental illness living in the community. Leads activities and efforts to assure high quality service plan development and implementation. Collaborates across the system to facilitate services that are rehabilitative in nature, welcoming, and recovery focused for individuals with complex needs. Assumes daily program supervision duties to assure high quality service delivery to clients and community partners. Maintains fidelity to Assertive Community Treatment Model and continuous quality improvement regarding client outcomes.
Provides administrative and clinical supervision for Community Support Team.
1. Serves in the role of Clinical Coordinator per DHS 63 Administrative code for Community Support Programs
2. In individual and group supervision, reviews cases, applies clinical assessment skills, and makes determinations regarding appropriate course of action
3. Regularly provides feedback and direction to staff regarding assessment, planning and interventions.
4. Regularly monitors staff performance and facilitates professional development
5. Promotes a client centered, recovery oriented philosophy by advocating for client rights and strength based approaches.
6. Oversees assessment and admission processes for assigned CSP clients
7. Implements and oversees program policies and procedures
8. Assures compliance with all relevant administrative codes and applicable laws and statutes.
9. Provides leadership in the implementation of evidence based practices
10. Interviews, selects, trains, supervises, disciplines and evaluates assigned staff according to HSD and Rock County procedure.
Collaborates with internal and external partners to assure coordinated care
1. Participates as a member of a Mental Health Supervisory team, working collaboratively with colleagues to assure a quality continuum of services for clients.
2. Monitors contracts and agreements with partner agencies to maximize access to services and community collaboration
3. Represents the HSD in the community as appropriate including education and community liaison duties with regard to mental health and AODA issues.
4. Communicates and collaborates with staff and supervisors across HSD divisions to assure coordinated efforts to serve clients
Provides direct services/interventions to CSP clients as part of a treatment team.
Success Factor's (KSA's)
- Knowledge of clinical assessment, diagnosis, planning and intervention skills / standards for individuals with mental illness, AODA and co-occurring diagnoses
-Knowledge of clinical risk assessment techniques and standards related to suicide, homicide and self injury for children, adolescents and adults.
- Knowledge of best practices standards in the areas of services to persons living with severe and persistent mental illness including knowledge of the model of Assertive Community Treatment.
- Knowledge of and support for principles of Recovery and Client Centered care
- Knowledge of applicable administrative codes and Statutes including DHS 35 and Chapter 51
- Ability to communicate effectively orally and in writing
- Ability to establish and maintain effective working relationships with physicians, clients, administrative superiors, co-workers, the general public and community partners in a manner that supports collaboration.
-Ability to collect, organize and utilize data for program improvement purposes
- Skills in clinical supervision and supportive management of staff