Provide supervision and coordination of clinical services to establish a professional and efficient environment for patients undergoing periodontal and implant procedures at the College of Dentistry. This involves working with care providers at various levels of training, including faculty, residents and dental students. Will provide functional supervision and education of support staff and students. Responsibilities also include case planning, coordination and maintenance of all instrumentation, supplies and surgical equipment.
Provide Specialty Clinical/Technical Service/Patient Care
- Collect and analyze unit costs against unit volumes to assist in resource allocation and cost containment strategies in collaboration with collegiate staff
- Troubleshoot problems, and arrange for repair and preventive maintenance of all clinical equipment
- Monitor supply inventory and notify Shared Services to order all necessary goods from a variety of vendors: medications, clinical supplies and equipment, bone grafting materials, instrumentation and supplies for multiple dental implant systems.
- Participate in trials of new equipment and supplies. Collect and analyze data to make purchasing recommendations
- Provide instruction, functional supervision and feedback to staff and dental students in: aseptic technique, IV placement, monitoring vital signs, INR and glucose testing, organizational skills and assistance with patient behavioral management issues
Collaborate/Communicate with Health Care Team
- Establish and maintain effective working relationships with professionals and departmental staff within the College of Dentistry, UIHC, referring dentists and company representatives
- Coordinate scheduling of patient procedures to ensure appropriate staffing and the timely acquisition of all necessary equipment, instrumentation to promote clinic efficiency
Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education
- Analyze data from patient visits. Make evidence based recommendations for adjustments and improvement in patient care.
- Serve as resource person to staff, residents and students for questions pertaining to clinic protocol and policy
- Maintain accurate tissue utilization records in accordance with regulations
- Assure proper dental implant documentation
- Act as liaison between patient and caregivers to ensure patient satisfaction and assure accurate communication of patient needs. Assess situations and appropriately contact patient representatives, referring dentists and faculty to resolve issues
- Monitor patient census, make appropriate adjustments in staffing to provide efficient and safe patient care
- Prepare IV supplies and establish IV access in patients undergoing conscious sedation. Prepare medications and administer under the direction of the doctor.
- Maintain accurate records of medications administered and assure that controlled substances are disposed in compliance with regulatory standards
- Monitor patients that are undergoing surgical procedures utilizing local anesthesia and moderate sedation, intraoperatively and during recovery period
- Circulate and assist in periodontal procedures
- Obtain and maintain clinical dental radiology certification
- Maintain ACLS and BLS certifications.
- Assist with management of medical emergencies in the Department of Periodontics
Human Resource Management
- Orient staff to existing and new clinic procedures and policies
- Provide performance feedback to staff and students, assist in evaluations
- Participate in departmental staff meetings and conduct in servicing to other departments in the College of Dentistry
- Facilitate ongoing education to ensure staff completion of mandatory competencies, train staff in use of all new and existing equipment and surgical supplies, sterile technique, universal precautions and patient care safety measures
- Functional supervision and assisting in evaluation of staff to ensure competency and compliance with regulatory standards
- Supervise and provide skilled nursing care to patients seen in the undergraduate, graduate and faculty practices at the College of Dentistry
Note to Applicant: Applicants should assure their application/resume and cover letter illustrate the work experience they have that demonstrates the qualifications and competencies listed above. Unless otherwise noted, the proficiency level required for the position is Working Experience, or Extensive Experience.
- Working Experience is defined as successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations.
- Extensive Experience is defined as performs without assistance; recognized as a resource to others; able to translate complex nuances to others; able to improve processes; focus on broad issues.
Definitions of the other proficiency levels are found at: http://hr.uiowa.edu/competencies/proficiency-levels.
The Clinical Care/Specialized Services Supervisor is the 3rd of 4 levels in the Clinical/Technical Specialty (PVA) job family. For more information about this job family visit: https://hris.uiowa.edu/CC_Redesign/driver.php?ACTION=DETAIL&FAMILY=PVA
3 - 5 years directly related clinical experience which includes the following skillsets:
- Clinical Service/Department (Periodontics, Oral Surgery or related discipline) Operations Management - Working Experience
- Knowledge of and ability to manage effective and smooth operations in a services or department by utilizing various management principles and techniques. Clinical experience in dental outpatient clinic or operating room setting.
- Arranges work schedules, patient flows, staff and resource allocations in a clinical service/department.
- Follows relevant policies and procedures when managing clinical service/department operations.
- Maintains the quality of clinical service practices for clinical treatment and care services.
- Clinical Skills - Extensive Experience
- Knowledge of and ability to provide clinical skills necessary for patient care, education and/or treatment, e.g. history taking therapeutic planning and monitoring, diagnostic testing, etc., to achieve optimized outcomes in therapy and clinical treatment.
- Assesses patient-specific problems.
- Coaches others on clinical skills, knowledge and effective individualized patient care.
- Experience establishing IV access.
- Experience monitoring surgical patients undergoing procedures utilizing local anesthesia, moderate and deep sedation
- Experience monitoring patients during recovery until discharge.
- Proficiency in electronic health record charting and clinical scheduling software (preferably AxiUm).