Work Location: Springfield Campus
Department: Computer Services
Pay Grade: 35
Posting Number: 20170091FTS
Appointment Type: Full Time Regular
The Enterprise Systems Administrator is responsible for the University's server computing systems. Duties include installation, maintenance, upgrading of the hardware and software and interfacing with users to determine support needs.
Description of Primary Duties:
Assumes responsibility for the installation, maintenance, and upgrading of the University's computing systems by communicating with users and Computer Services staff to determine and resolve system problems, maintaining software at the most current software version levels, assigning and maintaining user account resources, resetting passwords, loading applications on the system, monitoring system resources, working with the maintenance provider as necessary, and conducting the annual server component inventory.
Minimum Acceptable Qualifications:
Education: An Associate's degree or equivalent number of college credit hours towards a Bachelor's degree is required. However, relevant experience beyond that required for the position can be substituted for the educational requirement.
Experience: A minimum of one year of experience as a systems administrator with a background and demonstrated expertise in hardware, documentation techniques, and systems analysis is required.
Skills: The ability to follow technical instructions, both verbal and written, is required. The ability to solve system-related problems by using diagnostic techniques and protocols is required. Effective verbal and written communication skills are required. The ability to maintain confidentiality in regard to information processed, stored, or accessed by the systems. The ability to work as a team member is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. A general understanding of a learning management system and web design techniques and a basic knowledge of relational database systems are preferred. The ability to automate system administration tasks using scripting tools and modern programming languages is preferred.
Effort: Requires working microcomputer workstations for extended periods of time and requires regular lifting and carrying objects weighing up to twenty-five pounds, and occasionally up to fifty pounds.
Other: The twenty-four hour scope of the department requires this position to be available evenings, nights, and weekends to respond to calls regarding questions or problems with the University's computing systems.
Special Instructions to Applicants:
The first date of consideration is June 2, 2017, and review of applications will continue until position is filled.
Official transcripts will be required at the time of hire.