Department: Internal Medicine Work Schedule/Hours: Monday-Friday 8:30a.m.-5:00p.m. 37.5 hrs.
The Clinical Nurse supports the General Internal Medicine (GIM) Faculty practice at the Johns Hopkins Outpatient Center (JHOC).
Duties and Responsibilities:
Coordinates care for a group of primary complex patients to achieve clinical and organizational outcomes.
Provides evidence-based care based on nursing process, policies, procedures, and protocols of the Johns Hopkins Hospital.
Provides direction to/management of other team members to promote quality, safety, and excellence in care.
Actively participates in Comprehensive Unit Based Safety Program (CUSP) initiatives.
Works collaboratively with a multidisciplinary health care team to optimize team performance and patient outcomes.
Triages phone calls and electronic advice requests from patients and determines need for medical assessment. Assesses lab results and implements intervention in consultation with primary providers.
Triages calls from outside institutions, the JHH Emergency Department, and other health care providers; determines and implements follow-up plans.
Identifies care continuity needs of patients; generates and pends orders to primary providers for signature.
Assists primary providers with maintaining electronic medical records; scans outside results into system, updates immunization history, updates health maintenance records, acts on overdue health maintenance items.
Conveys critical action values/patient request of lab results when requested by provider (communication from MD to RN) Assists Medical Office Coordinator (MOC) in scheduling patients for consult appointments.
Provides patient education for self-care chronic disease management (in person, by phone, or via electronic record).
Performs transitional care management calls for practice patients discharged from hospitals in the area and determines the need for short-term outpatient follow-up.
Helps complete forms (e.g., disability, FMLA, mobility) requiring basic health history.
Helps obtain prior authorizations for tests and medications when unable to obtain by MOC. Accountable for own patient care decisions. Responsible for other clinical duties as assigned.
Individual must be a registered nurse, licensed in the State of Maryland or state where practicing. Bachelor's degree in nursing or related discipline preferred. Current American Heart Association or American Red Cross CPR certification required. Must maintain current licensure and certification during duration of employment. Acceptable completion of the JHH or BMC credentialing process is required within two weeks of start date.
Knows the formal and informal departmental goals, standards, policies and procedures which may include some familiarity of other departments within the school/division. Is sensitive to the interrelationship of both people and functions within the department.
On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area. Exchanges non-routine information using tact and persuasion as appropriate requiring good oral and written communication skills.
Knowledge of nursing process; social, behavioral, biological, and physical sciences; safety and scientific inquiry process and application to the skill performance; leadership and management as normally acquired through completion of a bachelors program in nursing.
Knowledge of current health care environment.
Knowledge of general physiologic monitoring and patient care equipment such as defibrillator and glucometer monitor.
Successfully completes all training courses required for access to Epic and other clinical software systems.
Requires effective use of resources and cost awareness.
Ability to analyze data to synthesize and summarize information and to make judgments regarding patient care.
Highly effective verbal communication and interpersonal skills to establish working relationships that foster optimal quality patient care.
Ability to use a computer keyboard to input and obtain data. Ability to operate personal computer to access email, computerized scheduling and documentation systems, and other basic office support software including Microsoft Office applications.
Ability to document legibly using a writing instrument.
Ability to apply principles of evidence-based practice, scientific process, and service excellence in practice.
Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities. Ability to maintain personal composure in high stress situations.
Demonstrated interpersonal, written and verbal communication skills are required to service a diverse customer base.
Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor. Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff.
Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
Ability to demonstrate self-direction and initiation. Ability to work independently and as a part of a team.
Eighteen months of experience as a registered nurse strongly preferred.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.