NYU Langone is one of the nation's premier academic medical centers that includes five hospitals (Tisch Hospital, Rusk Rehabilitation, Hospital for Joint Diseases, Hassenfeld Children's Hospital of New York, and NYU Lutheran Medical Center) and more than 200 ambulatory locations across the New York metropolitan area. It also includes NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. Our trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research. Learn more about NYU Langone.
We have an exciting opportunity to join our team as a Sr. Medical Secretary.
In this role, the successful candidate will be responsible for the daily coordination and scheduling of complex chemotherapy regimens and/or surgical case pre-authorization and scheduling. Other responsibilities include organizing daily patient schedules, answering phones, preparation of billing information, obtaining and documenting insurance pre-authorizations and pre-certifications, and facilitating physician and patient administrative needs
- Demonstrate communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in messages sent electronically.
- Prioritizing assignments in order to complete work in a timely manner.
- Obtain and copy, to appropriate parties, results of laboratory tests and scans.
- Maintain cooperative and professional relationships with physicians, nurses and office staff.
- Coordinate the infusion regimens, physician practice, and phlebotomy appointments for all patients receiving chemotherapy or other treatment at the Center
- Coordinates OR time as needed for multi-physician procedures.
- Answer phones and screen incoming calls. Provide information, take messages or redirect calls to the appropriate department.
- Obtain pre authorizations for OR/Surgical cases, diagnostic procedures, and/or chemotherapy regimens
- Schedule OR/Surgical cases and/or chemotherapy regimens.
- Performs other duties as assigned.
- High School diploma or the equivalent.
- One year experience in a medical secretary or related role in an outpatient environment.
- OR/Surgical and/or Infusion scheduling experience required.
- Complies with regulatory requirements (i.e. JCAHO) appropriate for position.
- Proficiency in Microsoft Office, SCI Schedule Maximizer, Invision, and Patient Locator.
- Writing skills to compose and edit logical, detailed, comprehensive and grammatically correct correspondence.
- Knowledge of insurance companies admission procedures and policies to complete pre-authorization requirements.
- Knowledge of hospital procedures to obtain laboratory and imaging information.
- Knowledge of medical terminology, preferably oncology/hematology.
- Skill in communicating with patients, families, physicians, nurses, staff and peers with diplomacy and tact.
- Ability to handle matters of highly confidential and sensitive nature.
- Critical thinking and problem solving skills for accommodating patient scheduling requests versus actual availability.
- Skill in prioritizing assignments to complete work in a timely manner.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Medical Center's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.