NYU Langone is one of the nation's premier academic medical centers that includes five hospitals (Tisch Hospital, Rusk Rehabilitation, Hospital for Joint Diseases, Hassenfeld Children's Hospital of New York, and NYU Lutheran Medical Center) and more than 200 ambulatory locations across the New York metropolitan area. It also includes NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. Our trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research. Learn more about NYU Langone.
We have an exciting opportunity to join our team as a FGP Sr Medical Secretary (35).
In this role, the successful candidate Responsible for providing basic support services for Neurosurgery outpatient practice intake operations. Assist with pre/post-visit inter-departmental scheduling for visits, treatments, and surgical procedures in collaboration with other areas within the Medical Center, specifically as it relates to Surgical procedures and scheduling. Obtains pre-authorizations/LOAs/certifications for treatments and diagnostic procedures as appropriate. Provides guidance to less senior staff and assist with completion of special projects, reports and activities as requested.
- Perform all front-desk duties of checking-in/out patients, collecting co-pays, and verifying EPIC information.
Answer phone calls to screen for appropriateness to our service
Screening of patients in collaboration with supervising mid-level personnel
- Verify insurance and payment source(s) for par vs non-par visits; obtain necessary clearance when needed
Fill out EPIC registration and practice questionnaire for all patients
- Confirm all appointments
Schedule pre-surgical testing for all surgical candidates, following up with surgical procedures appointments
- Maintain faculty academic and clinical calendars
Book faculty conferences, submit business/travel expense reports for reimbursement
- Professional communication with patients, mid-level and faculty clinical personnel. Be ready to cross-train to provide coverage for other staff when necessary.
- Other duties as assigned.
To qualify you must have a High School diploma (Bachelor's degree is preferred) and three years of relevant medical clerical experience. Must include prior physician practice experience and knowledge of medical terminology. Background in computer literacy preferred. Light, accurate keyboarding skills required. Excellent organizational, interpersonal and communications skills are required.
Knowledge of EPIC and other computer-based scheduling and appointment programs. Excellent telephone skills for customer service.
Team work and collaboration.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Medical Center's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit http://www1.eeoc.gov/employers/poster.cfm for more information.