|Maintains the overall appearance, sanitation and safety of dining operations. Sort and dispose of garbage compost and other recyclable materials and break down cardboard boxes. Clean trash and disposable containers and collection areas. Sweep, mop, buff, and vacuum floors in assigned areas. Wash pots, pans, and utensils and put clean items away. Operate dishroom equipment including dish machine, water vacuum, and potwashing equipment. Set up tables and chairs in dining room and other facilities. Check/resupply beverage machines and dispensers. Help ensure timely receiving, storage, and delivery of food and non-food products. Knowledgeable in both HACCP Food Safety and Sanitation practices. Ensures that health and safety guidelines are practiced. Serve as work leader food service and student staff. |
Reports to Catering or Food Service Manager. Follows policies, rules, and regulations of the University and the department. Ensures that health and safety guidelines are practiced. Performs other related duties as assigned. Maintains/responsible for the overall cleanliness and sanitation of facilities. Receives and inspects all food and non-food items. Checks deliveries against orders, packing slips, and/or invoices. Responsible organization and for upholding the security of the loading dock areas, storerooms and product inventory. Distributes product to meet production and service requirements for operation.
General Cleaning: Ã¯ For all dining areas: correctly sort / dispose of trash, compost, recyclable and other products; break down cardboard boxes. Ã¯ Clean and maintain supplies in all dining service bathrooms Ã¯ CleanÃ³power washing when appropriateÃ³walls, baseboards, mats, drains and vents, glass windows and doors, entryways, service lines, refrigerators, carts, trayveyor, dishroom, trash containers, trash collection areas, entrance, loading dock and perimeter. Spot clean carpets. Sweep, strip, mop, buff, wax, and vacuum all floors in all facilities associated with Cal Dining. Ã¯ Clean pots, pans, utensils and steam jacketed kettles; put clean items away. Ã¯ Operate, clean, and maintain potwashing equipment, floor scrubber, buffer, water vacuum, vacuum cleaner, dish machine, portable steam cleaner, mops and brooms. Ã¯ Assist in cleaning all food service equipment on a regular basis. Ã¯ Work and direct staff in dishroom and pot-washing areas. Ã¯ Safely use cleaning chemicals. Ã¯ Performs other duties as assigned Ã¯ May be asked to assist in other areas of the operation working down in classification.
Customer Service: Provide customer service during meal periods to include the following: Ã¯ Clean up spills, keep floors clear of debris, and remove trash. Ã¯ Set-up, prepare, replenish, distribute beverages, ice and supplies in designated areas to ensure availability in a timely manner to meet customer demand. Ã¯ Ensure all operational areas are clean and organized in a timely manner to meet customer demand. Ã¯ Establish and maintain positive relations with our customers. Listen, and if possible, resolves customersÃ needs and reports them to the manager and/or supervisor. Interact enthusiastically and pleasantly with customers and co-workers to ensure a positive interaction and outcome in every interaction. Responsible for practicing good stewardship with university and customer resources. Ã¯ Prevents cross-contamination Ã± the transfer of pathogens (any agent that can cause disease) from one surface or food to another. Ã¯ Be aware of potential allergens Ã± any substance that induces an allergy such as dairy, wheat, eggs, soy, fish and shellfish, and nuts. Be ready to answer questions about a dish that may contain an allergen. Make sure allergen is not transferred from one surface or food to another surface or food not containing the allergen. Ã± follow recipes and no secret ingredients
Receiving, Storage and Distribution: Ã¯ Receive, inspect, and store all food and non-food products in specified areas in accordance with HACCP guidelines Ã¯ Dates and rotates all inventory items using the FIFO Principles (First In First Out). Ensure food is held and loaded at safe temperatures Ã¯ Assist manager with inventory, ordering and planning supply distribution schedule using a computerized food management system Ã¯ Responsible for the organization and cleanliness of all storage spaces Ã¯ On a daily basis, records temperatures of all refrigerators, freezers, and maintains records for three months Ã¯ Oversee receipt and distribution of products Ã¯ Receive multiple deliveries daily Ã¯ Responsible for invoice accuracy, proper condition of products, and return of damaged or otherwise suspicious inventory Ã¯ Monitor loading area so that vehicles and other delivery trucks have necessary access Ã¯ Issue all food and non-food products to staff for daily operations Ã¯ Transfer supplies to other units when needed Ã¯ Upholds the security of receiving areas, coolers, freezers and storerooms Ã¯ Ensures food, product and equipment are secured properly and issues according to standard operating procedure Ã¯ Establish and maintain positive relations with our customers Ã¯ Responsible for practicing good stewardship with university and customer resources
Food Preparation / Health and Safety Standards: Ã¯ Clean, prepare, store, and otherwise prepare food, following the basic HACCP principles of food preparation, safety, and sanitation. Safely operate and maintain necessary equipment. Ã¯ Ensure the cleanliness, safety, and sanitation of designated storage and work areas, large and small equipment and utensils used in food production. Ã¯ Prepare and distribute products to food production staff and/or other units based on production sheet, storeroom requisition, or by request to meet production schedules. Ã¯ Maintain the overall appearance and organization of the loading dock and receiving areas. Ã¯ Provide oversight and mentoring of food service workers and student staffÃ¯ Experience maintaining cleanliness and sanitation in a high volume kitchen/dining area Ã¯ Custodial cleaning operation experience, including experience in use of custodial equipment such as buffers and floor machines, power washers, blowers, and vacuum cleaners Ã¯ Knowledge of chemicals used in cleaning Ã¯ Knowledge of sanitation procedures Ã¯ Knowledge of healthy and safe work practices, personal protective equipment (PPEs), and MSDS sheets Ã¯ Experience following directions related to job responsibilities and sanitation requirements Ã¯ Experience in storeroom duties, such as, shipping, receiving, storage, issuing, distributing of products and record keeping Ã¯ Experience in inventory control Ã¯ Excellent customer service skills, which include ability to take customer requests in customer-friendly manner and follow through Ã¯ Must have basic English skills (reading, writing, listening, speaking) and math skills related to the safe and efficient performance of the job Ã¯ Knowledge of food safety and sanitation Ã¯ Basic skill to evaluate, trouble-shoot inquiries, establish priorities, follow plans and complete goals/objectives Ã¯ Ability to lift and carry up to 50lbs