Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. The Pharmacy Technician is responsible for answering incoming calls / completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximizing productivity. Positions in this function perform various duties related to the fulfillment of prescription orders. They will interpret physicians' prescriptions and creates orders, accesses, inputs, and retrieves prescription information from computer system, verifying whether the order is reimbursable, dispensing any or all of the following: unit doses, specialty pharmaceuticals and injectables; may compound medications. They will also consult with customers, patients and / or physicians regarding use of medications and potential drug interactions. Consultations may be telephonic or in person. Reviews and approves / denies requests for prescription prior authorizations. Pharmacists must have a current license without restrictions and Pharmacy Technicians must have current state license or national certification without restrictions based on regulatory requirements of worksite.
Entering prescriptions and verifying appropriate information
Contacting patients, pharmacists and doctor's offices to resolve claims issues
Processing prescriptions (from intake to order completion)
Resolving customer issues; ensuring accurate information is provided
Constantly meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record
Ability to work some on - call and evenings.
Ability to arrange deliveries with the courier service and communicate with patients on the phone to gather re - order information.
Ability to clean and sanitize equipment and pharmacy area as directed.
Other duties as directed by the pharmacist in charge and general manager.
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.