About Virginia Tech:
Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.
Tasks include a range of activities from working on multiple, complex projects independently to functioning at a high level of technical variation and difficulty. Serves as a consultant and provides technical advice to other technicians, staff and faculty. Provides consultation and advice on major implementations, ensuring services are not compromised and provides technical leadership on integration of various related systems. Provides high quality, prompt and responsive user support services to the Virginia Maryland Regional College of Veterinary Medicine, as well as providing hardware and software technical support as needed. Solves routine computer operation problems and works closely with Systems Administrator to solve more complicated problems related to supporting and enhancing college servers and networking. Provides video teleconferencing support for the College. Provides classroom and conference room audiovisual support as necessary.
Extensive knowledge of MS Windows and Macintosh operating system installation & troubleshooting; extensive knowledge and experience supporting MS Office, email applications, web browsers, Adobe applications and other common desktop software; experience working with server and networked computing environments, TCP/IP, wireless networks and software troubleshooting; working knowledge of mobile computing and mobile OS such as iOS and Android; knowledge of desktop security best practices; ability to effectively analyze, research and solve technical problems; work in a team environment as well as independently, and interact effectively with faculty, staff, students and vendors; must be able to provide clear and concise written and verbal communication and make decisions within the scope of responsibility or escalate problems as necessary. Must be able to safely move and handle up to 50 lbs.
Bachelor’s degree in Information Technology or related field or equivalent combination of education, training, and experience; experience with video teleconferencing and audiovisual equipment; experience providing documentation and training to end users; experience with university policies, procedures, and systems.
Employee Category: Staff (Salary)
Appointment Type: Regular
Percent Employment: Full-time
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.
For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.