Working with a team of Clinical Case Managers to provide intensive CST outreach services to program participants with mental health and substance use diagnoses living in scattered site units across the city of Chicago. Services include attending to the psychosocial, health, financial, recreational, nutritional, and housing needs of the participants.
Job duties include but are not limited to:
Willing to identify as a consumer of mental health services and utilize their experience in recovery to provide peer support services in a healthy manner;
Providing mental health case management services at program participants homes and/or in the community;
Identifying participant needs, including barriers to receiving appropriate services and assisting with effective problem solving to address issues;
Providing mental health treatment planning, coordination, and implementation of Rule 132 services as needed;
Providing information, linkage, referral and advocacy for participants and residents with agencies in the community, including crises intervention services when needed;
Working with participants to increase their skills and income, improve their self determination, and maintain residential stability;
Maintaining the confidentiality of participant information in any written, oral, or electronic form including, but not limited to, health information, HIV/AIDS status, and disability information. Releasing such information only as needed and with the proper release from the participant unless mandated by law;
Completing and submitting billing sheets in accordance with Rule 132 guidelines;
Reporting all incidents of abuse, and/or neglect as required by state law;
Maintaining accurate and up-to-date records using electronic and paper files on all participants receiving services, including maintaining records necessary to fulfill grant requirements and third party payers;
Coordinating the provision of appropriate services from other providers from the community at buildings at which participants are living;
Working cooperatively with building management to ensure residential stability of participants and residents;
Identifying and developing training opportunities for participants and residents;
Completing required documentation for billing and compliance in a timely manner.
Certified as a Recovery Support Specialist or able to attain CRSS certification within 6 months. Must have a reliable vehicle and a valid Illinois driver’s license and proof of 100/300 insurance. Knowledge of Rule 132 services is preferred. Computer literacy is a must!
Must have the ability to relate appropriately and effectively with residents, to other staff and to personnel of other community agencies; knowledge of the symptoms of and appropriate treatments for mental illness. Knowledge of community resources; skill to organize and document notes and service plans; knowledge of and willingness to match programs and services appropriate for participants; skill to establish and maintain effective working relationships; ability to work independently and as a member of an interdisciplinary team including consumers of mental health services.
Additional Salary Information: Benefits include BCBSIL Health Insurance (PPO or HMO) Optical, Dental, Life Insurance and Retirement Plan with company matching.