The Portfolio Management Assistant provides critical and substantive support to CCLF’s lending, marketing and portfolio management programs, enjoying a wide range of duties and responsibilities. The position supports the work of the Director of Portfolio Management (DPM) and the Portfolio Management Team, but also provides specific support to the Director of Lending. The position includes direct and indirect contact with and service to our applicants, borrowers and investors.
Serve as the liaison in the Portfolio Management Department between the Lending and Finance and Accounting teams for a variety of matters
Assist the DPM with gathering borrower information for loan renewal and restructure
Schedule site visits and meetings with borrowers as needed (managed by DPM)
Process and track draw requests according to established procedures
Coordinate with Finance and Accounting team to reconcile month end Portfolio Numbers and ensure account accuracy
Prepare and distribute monthly routine and delinquent invoices to borrowers
Prepare materials and take minutes for all Loan Committee, Special Assets Committee, and Enterprise Risk Management Committee meetings and schedule other small meetings as needed
Manage monthly monitoring of customer accounts, record payments, maintaining credit files, borrower insurance and tax compliance, real estate tax payments, UCC filings, deposit account verifications, etc.
Assist with borrower compliance as necessary
Serve as the primary contact person on the Portfolio Management Team for investor compliance reports (managed by Director of Portfolio Management)
Collect, audit and report social impact data on all loans regularly and communicate data to the appropriate teams
Maintain portfolio reports and analyses for both internal and external use (e.g. Loan Portfolio Ratings Report, portfolio segmentation, charge-offs tracking, repaid loans tracking, collateral tracking, etc.)
Produce and distribute periodic borrower mailings (e.g. surveys) with supervision from DPM
Assist with the maintenance of the loan portfolio databases (including borrower addresses) and credit files
Conduct loan inquiry/intake calls and report the information to the Director of Lending (DOL)
Schedule follow up calls from the loan inquiries for the DOL.
Manage the Deal Flow spreadsheet
Assist with Technical Assistance programs, workshops, and reporting
Co-lead the annual CDFI Fund application (in cooperation with External Relations Officer and other staff)
Research programs and initiatives of interest to CCLF as necessary
Other duties as assigned
The Portfolio Management Assistant will possess the following:
Working knowledge of affordable housing, economic development and other community financing
Excellent oral and written communications skills
Strong marketing skills
Strong quantitative skills
Ability to organize and handle multiple priorities simultaneously
Ability to work with a diverse range of community-based groups
A keen attention to detail
Ability to work effectively in a team environment
Working knowledge of Microsoft Office, Access and/or other database programs
Working knowledge of GIS software
Minimum educational requirement: Bachelor’s degree in urban planning, business, real estate, economics, or a related field.
The mission of the Chicago Community Loan Fund (CCLF) is to provide flexible, affordable and responsible financing and technical assistance for community stabilization and development efforts and initiatives that benefit low- to moderate-income neighborhoods, families and individuals throughout metropolitan Chicago.
CCLF was founded in 1991 by a group of visionary social-investment advocates. T...heir aim was to create a nimble, flexible nonprofit lender who would fill the community development credit gaps as they emerged across the city and region. In particular, CCLF was created to ensure that Chicago community development organizations (including small and emerging groups) would have a lender to turn to for harder-to-underwrite projects and enterprises.