The Office of International Education (OIE) is committed to supporting, promoting, and celebrating individuals in an intercultural environment. We advocate for and facilitate international and cross-cultural experiences, perspectives and initiatives. OIE promotes and facilitates study abroad and acts as a liaison to the university for international students, researchers, and professors.
Our office is looking for an Assistant Director, OIE Operations, who will ensure the smooth daily operations of core administrative functions of a dynamic international office including front line services, document production, and infrastructure in support of the director and advisors. In this role you will lead the day-to-day operation of the office and will be responsible for leading and improving the overall efficiency of OIE office functions and capably handling several core functional areas, including:
- (1) supervising the OIE Receptionist, Document Managers, student employees and temporary Office Assistant(s)
- (2) managing OIE's business affairs and financial matters, including administrative and financial functions related to study abroad
- (3) serving as a Designated School Official in SEVIS to provide administrative oversight of the document creation process and supporting foreign student and scholar operations during peak periods
- (4) other administrative and special projects as assigned.
We are looking for someone who has experience in operations management, is a critical thinker and problem-solver, is organized and self-motivated and enjoys a broad range of operational tasks in an international education setting. You will be expected to actively seek solutions to problems and implement administrative and process improvements. You should possess the ability to pay close attention to detail, accurately enter data and consistently maintain data integrity. We will also look for the capacity to anticipate or recognize and solve problems, your ability to remain calm during difficult situations, set and meet deadlines, prioritize work, multi-task and work with frequent interruptions.
You will have access to protected information under FERPA as well as access to student/scholar financial information, so maintaining confidentiality and understanding of these guidelines is imperative.
The hiring department is especially interested in those 1) who have experience working with foreign students/scholars, especially with respect to issuance of visa documents and 2) who can contribute, through their work/life experiences to the diversity and excellence of the academic community and our engagement with a multicultural student body.
- Bachelor's degree in accounting, finance, or related field
- Minimum 3-5 years of relevant financial management experience
- Prior experience in a higher education environment and prior experience managing or leading administrative staff preferred
- Prior experience working with foreign students/scholars, especially with respect to issuance of visa documents
- US citizenship or permanent residence is required.
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Carnegie Mellon University considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.