Overview: Management Science Associates, Inc., (MSA) is a diversified information management company that for over half a century has given market leaders the competitive edge in data management, analytics and technology. We are seeking an experienced Business Process Analyst to join the MSA Information Management Solutions (IMS) division which has been offering data and insight solutions to the Consumer Package Goods industry since the early 1980s.
Responsibilities: * Interacts with user community to understand and document processes * Conducts business process analysis and modeling * Present current process vs. recommended processes along with value/ROI expectations * Identify repeatable process opportunities across support teams and document shared best practices * Works independently with users to develop functional specification requirements; writes specifications; develops test plans, conducts tests, configures system * Participates in gap analysis and resolution (which is defining those processes that cannot be exactly mapped into the software and evaluating optional solutions such as software modification or combined work-arounds to resolve the differences * Identifies business policy issues and inefficiencies in the structuring of business processes * Assists users in defining and writing both documentation and reporting requirement * Model prototype solutions for potential automation recommendations * Responds to user requests for information by defining requirements, performing queries, and assisting in writing more complex specifications * Assist in implementation plan and execution of the best practices
Required Skills: * Requires a four-year degree in Business Administration, Industrial Engineering, Math, Information Systems or related discipline, or equivalent experience. Related post-graduate degree may substitute for up to two years of experience. * Minimum two years’ related experience performing business systems analysis or equivalent * Advanced understanding of the processes and environments of business functions and databases * Knowledge of Microsoft Office products including: MS Word, MS PowerPoint, MS Excel, MS Access and MS Project * Familiarity with SQL and other query/reporting tools * Analytical ability adequate to perform business modeling techniques * Ability to relate to clients and various types of users to learn new business processes * Ability to breakdown and document user tasks into understandable and repeatable processes * Ability to provide process and automation improvements * Ability to breakdown costs and validate recommended improvements