The role of the Panel Coordinator provides complex and diverse support to the Care Team (provider, medical assistants, RN, etc) by coordinating care for patients on the daily schedule and support that requires advanced administrative skills and knowledge.
The Panel Coordinator will coordinate services for all patients who are part of the assigned panels, focusing on health maintenance and those with serious, complex or chronic health problems or with psychosocial issues. The Panel Coordinator assists with patient panel management, data collections efforts, reporting and analysis.
The Panel Coordinator works within the context of a primary care medical home, from a team approach, and in continuous partnership with patients and physicians to promote: timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being.
The panel coordinator will maintain absolute confidentiality of all referred outpatient records, medical treatment and diagnosis.
The Panel Coordinator must demonstrate strong written and verbal communication with efficiency and diplomacy. Service excellence, kindness, and compassion to all customers, including patients and other OHSU team members is an absolute requirement. Participates in ongoing professional development and competency assessment, and participates in ongoing quality assurance and quality improvement initiatives. Performs requirements for staff members as outlined in OHSU Core Competencies, policies, and procedures.