Salary is commensurate with education and experience.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The School of Nursing Dean's Office has an outstanding opportunity for a Systems Administrator/Senior Computer Specialist. Under general direction of the University of Washington School of Nursing (UW SoN) Assistant Director of Learning and Information Technologies, as part of the SoN Infrastructure Operations team, Systems Administrators support the operation of a complex networked computing environment to meet the School's current and emerging information technology needs.
The organizational structure of the SoN at the University of Washington is composed of Administrative, Academic and Support units. The Dean provides strategic direction for the school in conjunction with the Executive Team. Central support to the School is provided by the Office of the Dean through four units: Finance & Administration (which includes Learning and Information Technologies and Business Services), the Office of Nursing Research, Continuing Nursing Education, Academic Services, and Advancement. The three academic departments of UW SoN include Biobehavioral Nursing and Health Infomatics, Family and Child Nursing, and Psychosocial and Community Health.
This position is a critical member of the SoN operations, providing technological expertise in the areas of academic, staff, and student IT matters. The position implements best practices and guidelines for all IT efforts within the SoN. The Systems Administrator must stay abreast of technology changes in order to make appropriate recommendations regarding maintenance and upgrades to UW SoN IT systems. This position requires a commitment to client service, the ability to work collaboratively in a changing environment, and the skill to work with other members of the University community (faculty, staff, and students) who have diverse technology skills.
The Systems Administrator employs a variety of skills and aptitudes which include a broad technical knowledge, a deep understanding of the business needs of the School, and outstanding decision making abilities. The System Administrator uses these to support and further the School's strategic goals.
The UW SoN is one of the nation's top-ranked nursing schools in the nation. It is a national and international leader in improving the health and well-being of individuals, families, and communities through education, research, and service. It is also one of the most successful nursing schools in the country at obtaining research funding from the NIH and other sponsoring institutions.The Systems Administrator assures that UW SoN faculty and staff technology needs are met, provides excellent client services and support, maintains maximum uptime, and provides a secure and friendly environment that is conducive to advancing education and research. They provide critical technical support to UW SoN faculty and staff, and play a key role in supporting the on-going mission and strategic plan of the School of Nursing. This position must ensure that UW SoN initiatives are aligned with the UW SoN Mission and Vision, and with strategic direction from UW-IT.
DUTIES: This position is supervised by the Assistant Director of Learning and Information Technologies, who directly manages our Infrastructure Operations, who reports to the Director of L&IT. Work assignments are directed by the Assistant Director on issues related to computing services, information/knowledge management and other duties based on feedback from helpdesk, monitoring systems, user feedback, and personal initiative. Work assignments related to curricular support technologies, distance learning and Instructional systems are derived from the Director of Learning and Information Technologies and are assigned by the Assistant Director.
The SoN's network is composed primarily of Windows servers in Active Directory running on an outsourced Infrastructure as a Service (IaaS) environment. Workstations consist of PC running Windows and Macs running OSX.
Leveraging expert-level training and experience, acting as the highest point of technical issue escalation within the UW SoN IT unit (L&IT), the Systems Administrator will analyze and resolve issues with complex systems consisting of servers, workstations, and mobile devices.
Represent the UW SoN to the University of Washington IT department (UW-IT) unit to manage the UW SoN's needs and responsibilities of analyzing, testing, documenting, and troubleshooting a large and complex network spanning multiple IP subnets and physical locations.
Design, deploy, monitor, and troubleshoot servers in a hosted IaaS environment to ensure the high-availability of L&IT's core services.
Develop and maintain operational documentation of core IT servers and services.
Research, recommend, and implement information management process and procedure best practices to ensure that all UW SoN data is protected through appropriate security, redundancy, and backups.
Investigate, design, and create remote access services to enable remote workers.
Analyze and revise UW SoN's IT systems to ensure they are compliant and consistent with regulations from HIPAA, FERPA, the UW Human Subject Review Board, and the UW Administrative Policy.
Work closely with L&IT's Web Application Developer to provide a robust and reliable platform to support the UW SoN's Web Applications and Web Presence.
Ongoing Service Improvements:
Consult with departments and functional units, analyze their unique business requirements, and design and deploy sustainable infrastructure strategies.
Consult with our Learning Technologies professionals to design, deploy, and maintain media and web services in support of their mission.
Perform other duties as required to support the ongoing mission and strategic plans of the SoN.
For detailed information on Benefits for this position click here.
Bachelor's degree in Information Technology, Computer Science, or related field.
Equivalent combination of experience and education may substitute for the degree requirement.
At least 4 years of increasing responsibilities while delivering information technology services in a complex environment.
At least 2 years experience delivering highly available services in a Windows Active Directory environment.
Expertise in TCP/IP networks including subnetting, DHCP, WINS, DNS and Firewalls.
Strong interpersonal and communication skills.
Ability to work independently.
Ability to handle confidential information responsibly.
Ability to manage multiple projects with critical deadlines.
Experience working in academic and/or health care IT positions.
Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE)
Expertise with the following: o Federated Authentication using Shibboleth, SAML, ADFS or LDAP. o Microsoft SQL Server. o Deploying Microsoft Internet Information Server (IIS) as an application platform. o Secure Sockets Layer (SSL) on Microsoft Internet Information Server (IIS). o Supporting Content Management Systems (CMS) such as Wordpress and Drupal. o Using the UW-IT Groups Service tool. o Working with the UW-IT Delegated OU Service. o Windows Server Update Services (WSUS). o Learning Management Systems such as Canvas and Moodle. o Scripting with PowerShell, VBScript, etc.
CONDITIONS OF EMPLOYMENT:
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.