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The School of Nursing Dean's Office has an outstanding opportunity for a Systems Administrator/Senior Computer Specialist. Under general direction of the University of Washington School of Nursing (UW SoN) Assistant Director of Learning and Information Technologies, as part of the SoN Infrastructure Operations team, Systems Administrators support the operation of a complex networked computing environment to meet the School's current and emerging information technology needs.
The organizational structure of the SoN at the University of Washington is composed of Administrative, Academic and Support units. The Dean provides strategic direction for the school in conjunction with the Executive Team. Central support to the School is provided by the Office of the Dean through four units: Finance & Administration (which includes Learning and Information Technologies and Business Services), the Office of Nursing Research, Continuing Nursing Education, Academic Services, and Advancement. The three academic departments of UW SoN include Biobehavioral Nursing and Health Infomatics, Family and Child Nursing, and Psychosocial and Community Health.
This position is a critical member of the SoN operations, providing technological expertise in the areas of academic, staff, and student IT matters. The position implements best practices and guidelines for all IT efforts within the SoN. The Systems Administrator must stay abreast of technology changes in order to make appropriate recommendations regarding maintenance and upgrades to UW SoN IT systems. This position requires a commitment to client service, the ability to work collaboratively in a changing environment, and the skill to work with other members of the University community (faculty, staff, and students) who have diverse technology skills.
The Systems Administrator employs a variety of skills and aptitudes which include a broad technical knowledge, a deep understanding of the business needs of the School, and outstanding decision making abilities. The System Administrator uses these to support and further the School's strategic goals.
The UW SoN is one of the nation's top-ranked nursing schools in the nation. It is a national and international leader in improving the health and well-being of individuals, families, and communities through education, research, and service. It is also one of the most successful nursing schools in the country at obtaining research funding from the NIH and other sponsoring institutions.The Systems Administrator assures that UW SoN faculty and staff technology needs are met, provides excellent client services and support, maintains maximum uptime, and provides a secure and friendly environment that is conducive to advancing education and research. They provide critical technical support to UW SoN faculty and staff, and play a key role in supporting the on-going mission and strategic plan of the School of Nursing. This position must ensure that UW SoN initiatives are aligned with the UW SoN
Mission and Vision, and with strategic direction from UW-IT.
This position is supervised by the Assistant Director of Learning and Information Technologies, who directly manages our Infrastructure Operations, who reports to the Director of L&IT. Work assignments are directed by the Assistant Director on issues related to computing services, information/knowledge management and other duties based on feedback from helpdesk, monitoring systems, user feedback, and personal initiative. Work assignments related to curricular support technologies, distance learning and Instructional systems are derived from the Director of Learning and Information Technologies and are assigned by the Assistant Director.
The SoN's network is composed primarily of Windows servers in Active Directory running on an outsourced Infrastructure as a Service (IaaS) environment. Workstations consist of PC running Windows and Macs running OSX.
Leveraging expert-level training and experience, acting as the highest point of technical issue escalation within the UW SoN IT unit (L&IT), the Systems Administrator will analyze and resolve issues with complex systems consisting of servers, workstations, and mobile devices.
Represent the UW SoN to the University of Washington IT department (UW-IT) unit to manage the UW SoN's needs and responsibilities of analyzing, testing, documenting, and troubleshooting a large and complex network spanning multiple IP subnets and physical locations.
Design, deploy, monitor, and troubleshoot servers in a hosted IaaS environment to ensure the high-availability of L&IT's core services.
Develop and maintain operational documentation of core IT servers and services.
Research, recommend, and implement information management process and procedure best practices to ensure that all UW SoN data is protected through appropriate security, redundancy, and backups.
Investigate, design, and create remote access services to enable remote workers.
Analyze and revise UW SoN's IT systems to ensure they are compliant and consistent with regulations from HIPAA, FERPA, the UW Human Subject Review Board, and the UW Administrative Policy.
Work closely with L&IT's Web Application Developer to provide a robust and reliable platform to support the UW SoN's Web Applications and Web Presence.
Ongoing Service Improvements:
Consult with departments and functional units, analyze their unique business requirements, and design and deploy sustainable infrastructure strategies.
Consult with our Learning Technologies professionals to design, deploy, and maintain media and web services in support of their mission.
Perform other duties as required to support the ongoing mission and strategic plans of the SoN.
For detailed information on Benefits for this position click here.