The Director serves as a member of the senior leadership team of the Office of Financial Aid (OFA). Along with the Dean of Financial Aid and the Director of Operations & Systems, this position is responsible for managing the functions and processes for the review, awarding, and delivery of financial aid to a portfolio of nearly $175 million dollars in institutional, state and federal funding for approximately 6,100 undergraduate and 400 graduate students. As part of the management team, this individual assists in the OFAâ??s strategic goal setting, leads a counseling team to address designated goals, and assesses the achievement of meeting those stated goals.
The primary responsibility of the Director is to ensure the timely completion, by the OFA staff, of approximately 5,000 undergraduate financial aid applications annually submitted by applicants and current students. In addition, this position manages the overall counseling efforts and communication strategies, both internal and external, for the OFA.
The Director serves as the lead when communicating with other campus departments, internal and external business partners, and others to ensure consistent and timely communication of any and all policy and procedure changes, and is responsible for orchestrating business process efficiencies, balancing priorities with workload requests and coordinating regulatory compliance updates.
- Bachelorâ??s degree in higher education, college student personnel, business administration, or a related field required, Master's Degree preferred.
- Seven or more years of progressively responsible management experience in higher education, not-for- profit or financial aid administration, or a related administrative area, with at least five years of direct supervisory experience.
- Demonstrated ability to manage and motivate staff and organize and prioritize work for the effective fulfillment of financial aid duties and responsibilities.
- Knowledge of laws and policies pertaining to monitoring federal and state programs with an emphasis on compliance. Knowledge of federal Title IV requirements a plus or advanced knowledge of policies, regulations and procedures for awarding financial aid.
- Proven extensive experience with higher education policies and procedures related to budget, accounting, human resources and student services.
- Knowledge of budget, fund management and fiscal operations.
- Strong organizational, interpersonal and communication skills with the ability to work with people in a diverse and fast paced environment.
- Proven ability of consensus building and relationship management skills and promoting staff professional development.
- Dedication to a high standard of student service to students from a variety of backgrounds and perspectives.
- Excellent verbal and written communication skills.
- Ability to compile, prepare, write, and review reports.
- Knowledge of administrative software systems and the critical role technology plays in planning, maintaining, and assessing operations.
Background check - Criminal/Educational
Recruiting Start Date:2017-04-21-07:00
Job Posting Title:Director, Financial Aid Counseling and Communications
Time Type:Full time
Scheduled Weekly Hours:37.5
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
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