NYU Langone is one of the nation's premier academic medical centers that includes five hospitals (Tisch Hospital, Rusk Rehabilitation, Hospital for Joint Diseases, Hassenfeld Children's Hospital of New York, and NYU Lutheran Medical Center) and more than 200 ambulatory locations across the New York metropolitan area. It also includes NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. Our trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research. Learn more about NYU Langone.
We have an exciting opportunity to join our team as a Assistant Director-Clinical Ambulatory Operations.
In this role, the incumbent will report to the Director of Ambulatory Clinical Operations, and is responsible for directing and overseeing development, implementation and monitoring of the Faculty Group Practice Risk Management program and projects, in partnership with the Risk Management and Legal Departments, in accordance with the NYS regulations and accrediting organizations.
The Assistant Director is responsible for managing and overseeing the Ambulatory transitions and initiatives and collaborating with Hospital and FGP leadership. This position will also be responsible for leading short term and long term operational project initiatives to support the Faculty Group practices.
- Assist in troubleshooting institutional issues as they relate to clinical ambulatory operations
Keep up on regulatory policies and industry changes that may affect the manner in which we conduct business. Disseminate this information to the ambulatory operations team for distribution as appropriate.
Keep abreast of new practice management products and technologies that may enhance clinical practice as well as operational efficiencies.
Assist in troubleshooting institutional issues as they relate to clinical ambulatory operations
Keep up on regulatory policies and industry changes that may affect the manner in which we conduct business. Disseminate this information to the ambulatory operations team for distribution as appropriate. Keep abreast of new practice management products and technologies that may enhance clinical practice as well as operational efficiencies.
- Identify obstacles to achieving results and escalate critical issues as necessary. Review and compare key performance indicators to monitor success.
- Operationalize the strategic directives of senior management.
Evaluate operational workflows and promote effective problem resolution; initiate changes as needed.
- Work collaboratively with NYULMC leadership in the successful transition and ongoing management of the ambulatory sites. Continue to build and provide leadership, management, supervision and operational direction to the ambulatory clinical operations team.
- Monitors Risk Management cases and issues. Participates in special projects and performs other related duties.
- Coordinates with other clinical and administrative departments regarding risk management issues; available to provide direction and coordinate counsel from NYU Hospitals Office of Risk Management and Office of Legal affairs to physician, nursing and administrative staff regarding medical legal issues.
- Identifies issues for Quality Assessment and Improvement referral.
- Develops and recommends processes, procedures and implements changes
Identify areas of improvement for patient care; sharing findings with FGP senior management. Coordinates incident and sentinel event review process; including root case analysis process for defined events.
- Responsible for integrating the operational and administrative components for the Article 28 ambulatory sites by developing joint practice initiatives
- Work with the Director of Clinical Operations to ensure all clinical regulations are implemented and trained in the FGP and Article 28 sites. Develop training materials and programs for the Clinical Operations team to implement
- Collaborate with the Director of Clinical Operations on projects and strategic initiatives
- Integrate with hospital departments and leaders for clinical operations and regulatory requirements for Article 28 sites. Provide clinical expertise and insight on clinical regulations and how they apply to ambulatory settings
- Manage and oversee FGP ambulatory transitions and existing ambulatory facilities. Provide leadership and direction to the Article 28 facilities with FGP oversight
- Performs risk assessments for FGP ambulatory transitions and existing ambulatory sites as needed and share findings with FGP Senior Leadership.
- Other duties as assigned.
Bachelors degree required; Minimum of four years experience in related healthcare experience required.
Solid project management experience leading a major system implementation a must.
Thorough knowledge of clinical operations Possess outstanding interpersonal and communication skills
Demonstrated leadership skills with the ability to guide, direct, train and interact with staff and outside contacts.
Strong conceptual and analytical abilities with the ability to identify issues and opportunities and be able to solve problems.
Strong verbal and written communication skills as well as excellent listening skills.
Ability to conceptualize work flow, develop plans and implement appropriate actions.
Ability to create a positive environment where staff are valued and respected for their contributions.
Maintains an in-depth knowledge of Joint Commission standards, NYS regulations, relevant accrediting organizations standards and CMS conditions of participation that relates to ambulatory sites.
Masters degree in Health Care Administration or similar and Registered Nurse preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Medical Center is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Medical Center's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit http://www1.eeoc.gov/employers/poster.cfm for more information.