Systems Programmer: Under general direction the Systems Programmer provides technical expertise, develops standards, guidelines, and processes for application systems. Translates business requirements into well-designed applications while balancing user and business needs, technical competencies, industry developments, and time constraints. Reviews the design and code development of key architectural components. Contributes to decisions on project and infrastructure needs, including the evaluation of server technologies, languages, platforms, and frameworks. Actively participates in regional and national Identity and Access Management (IAM) communities and organizations as appropriate. Formulates and defines specifications for complex IAM installations, maintenance, and upgrades. Identifies and analyzes performance and capacity issues. Leads the installation and maintenance of major operating system components, multiple program products, and ancillary system components. Serves as the technical authority on multiple operating system components. Works with users, business analysts and technical staff to resolve problems and responds to suggestions for improvements and enhancements. Addresses problems related to systems integration, compatibility, and multiple platforms. Diagnoses and repairs system failures. Provides on-call support for problem resolution. Takes an active role in developing departmental policies and procedures, as they relate to the use of programs. Develops user manuals and participates in user demonstrations and focus groups. Maintains up-to-date technical knowledge through a variety of information sources.Essential functions:Design and develop IdM technical solutions which meet business needs. Evaluate capacity and performance issues. Document technical solutions including specifications, models, diagrams and other documentation as requested or required.Support production applications and environments 24/7.Effectively collaborate with members of the IdM team ensuring quality and delivery of solutions.Review and provide feedback on business requirements and proposed technical solutions.Participate in regional and national communities to expand and share knowledge unifying efforts to improve IAM.Brainstorm with team members to identify alternative solutions. Serve as a technical expert for the IdM team.Other duties as assigned
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