| The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. |
UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW's IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world. UW-IT collaborates with the UW community to enable innovation, learning, discovery, and service.
UW-IT Customer Service & Support (CSS) is a full-service organization providing 24x7 support to UW faculty, staff, and students within the ITIL service management framework. We are the liaisons between UW-IT and the University, representing UW-IT and advocating on behalf of our customers.
UW-IT has an outstanding full time opportunity for an Executive Assistant.
This position provides direct administrative and office support to the Assistant Vice President (AVP) and four Assistant Directors in CSS. This individual provides divisional support for procurement; meeting and event organization and facilitation; budget development; project support and coordination; team development; and communications. In addition, this position serves as a resource to unit staff for department and University-wide business practices and policies.
This position directly supports, reports to, and receives general direction from the Assistant Vice President of Customer Service & Support. This person is independently responsible for structuring and completing projects and assignments, necessary procurement of resources, and budget adherence, within established guidelines.
This position interacts with UW Information Technology staff at all levels, as well as staff and senior management within several UW departments. This position is responsible for cultivating and maintaining working relationships with team members, subject matter experts across the University, and external officials to ensure that communications are accurate, timely, and effective, and that project, team and unit goals and objectives are met. The successful candidate must be proactive, self-directed, and able to exercise critical thinking and judgment skills throughout the course of the daily work. High levels of confidentiality, diplomacy, and discretion are essential. This position must prioritize tasks from multiple units, and must have a proven ability to work with divergent management styles. Number of reporting relationships and/or responsibilities may change as needs and demands of the position mature.
Bachelor's degree Business Administration or Related Field or experience.
Four years' experience in executive-level support and administration.
Previous experience in department-level support, and supporting multiple individuals.
Superior verbal, written, editing, and interpersonal communication skills.
Demonstrated ability to be self-directed and to step up when opportunities or concerns are identified.
Demonstrated ability to work collaboratively, with exceptional professionalism and confidentiality.
Advanced skills with Microsoft Word, Excel, Outlook, PowerPoint, and Visio, and an overall computer literacy.
Excellent organizational and problem-solving skills, flexibility, strong detail orientation, and sound judgment.
Ability to manage multiple work assignments that range in duration and sensitivity, while prioritizing competing demands and changing deadlines.
Experience working in a technical environment, engaging and facilitating communication between both technical and non-technical stakeholders.
Experience managing, coordinating, or facilitating projects.
Demonstrated excellent written/oral communication skills, presentation skills, technical documentation skills, user liaison skills, and personal interaction abilities.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. Familiarity with or ability to quickly learn University of Washington policies, procedures, and systems.
Previous experience with meeting and conference organization and planning.
Previous experience with SharePoint, Wiki, and MS Project.